# Zendesk Developer Docs > Developer documentation and API reference for Zendesk products: APIs, SDKs, apps, and integrations. Each link points to the markdown version of the page. ## Documentation: Messaging - [Key concepts](https://developer.zendesk.com/documentation/conversations/getting-started/key-concepts.md) - [API authentication](https://developer.zendesk.com/documentation/conversations/getting-started/api-authentication.md) - [API quickstart](https://developer.zendesk.com/documentation/conversations/getting-started/api-quickstart.md) - [Receiving messages](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/receiving-messages.md) - [Sending messages](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/sending-messages.md) - [Structured messages](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/structured-messages.md) - [Delivery events](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/delivery-events.md) - [Message overrides](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/message-overrides.md) - [Channel transfer](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/channel-transfer.md) - [Template messages](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/template-messages.md) - [Conversation extensions](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/conversation-extensions.md) - [Outbound messaging](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/outbound-messaging.md) - [Switchboard](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/switchboard.md) - [Configuring multi-conversations](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/configuring-multi-conversations.md) - [Conversation referrals](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/conversation-referrals.md) - [Migrating your WhatsApp integration to business-scoped user IDs (BSUIDs)](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/whatsapp-bsuid-migration.md) - [Masking card numbers in messages](https://developer.zendesk.com/documentation/conversations/messaging-platform/programmable-conversations/masking-card-numbers.md) - [Introduction to users](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/intro-to-users.md) - [User lifecycle](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/user-lifecycle.md) - [Clients and devices](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/clients-and-devices.md) - [Authenticating users in your application](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/authenticating-users-your-app.md) - [Authenticating users in the help center](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/authenticating-users-help-center.md) - [Merging users](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/merging-users.md) - [Building a marketplace bot](https://developer.zendesk.com/documentation/conversations/how-to-guides/building-a-marketplace-bot.md) - [Messaging user data in AI agents](https://developer.zendesk.com/documentation/conversations/how-to-guides/messaging-user-data-ai-agents-advanced.md) - [OpenAPI specification](https://developer.zendesk.com/documentation/conversations/references/openapi-specification.md) - [API versioning](https://developer.zendesk.com/documentation/conversations/references/api-versioning.md) - [Shorthand syntax](https://developer.zendesk.com/documentation/conversations/references/shorthand-syntax.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/getting_started.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/getting_started.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/getting_started.md) - [Getting Started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/getting_started.md) ## Documentation: Channel Framework - [Overview](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/overview.md) - [Integration manifest](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/integration_manifest.md) - [Administrative interface](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/administrative_interface.md) - [Pull requests](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/pull_endpoint.md) - [Push](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/push.md) - [Channelback](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/channelback.md) - [Clickthrough](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/clickthrough_endpoint.md) - [Metadata and state](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/metadata_state.md) - [Event callbacks](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/event_callbacks.md) - [Authenticating Proxy](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/authenticating_proxy.md) - [Channel installer app](https://developer.zendesk.com/documentation/channel_framework/understanding-the-channel-framework/channel_app.md) - [Build a channel from scratch - Part 1: Getting started](https://developer.zendesk.com/documentation/channel_framework/build-a-channel-from-scratch/part-1-getting-started.md) - [Build a channel from scratch - Part 2: Creating the integration service](https://developer.zendesk.com/documentation/channel_framework/build-a-channel-from-scratch/part-2-creating-the-integration-service.md) - [Build a channel from scratch - Part 3: Connecting to the community](https://developer.zendesk.com/documentation/channel_framework/build-a-channel-from-scratch/part-3-connecting-to-the-community.md) - [Build a channel from scratch - Part 4: Building the admin interface](https://developer.zendesk.com/documentation/channel_framework/build-a-channel-from-scratch/part-4-building-the-admin-interface.md) - [Build a channel from scratch - Part 5: Deploying the channel](https://developer.zendesk.com/documentation/channel_framework/build-a-channel-from-scratch/part-5-deploying-the-channel.md) ## Documentation: Webhooks - [Creating and monitoring webhooks](https://developer.zendesk.com/documentation/webhooks/creating-and-monitoring-webhooks.md) - [Anatomy of a webhook request](https://developer.zendesk.com/documentation/webhooks/anatomy-of-a-webhook-request.md) - [Webhook security and authentication](https://developer.zendesk.com/documentation/webhooks/webhook-security-and-authentication.md) - [Verifying webhook authenticity](https://developer.zendesk.com/documentation/webhooks/verifying.md) ## Documentation: Apps - [Overview](https://developer.zendesk.com/documentation/apps/getting-started/overview.md) - [Zendesk app quick start](https://developer.zendesk.com/documentation/apps/getting-started/zendesk-app-quick-start.md) - [Test drive the Apps framework](https://developer.zendesk.com/documentation/apps/getting-started/test-drive-the-apps-framework.md) - [Using ZCLI](https://developer.zendesk.com/documentation/apps/getting-started/using-zcli.md) - [Choose your own app adventure](https://developer.zendesk.com/documentation/apps/getting-started/choose-your-own-app-adventure.md) - [Setting up new apps](https://developer.zendesk.com/documentation/apps/getting-started/setting-up-new-apps.md) - [Uploading and installing a private app](https://developer.zendesk.com/documentation/apps/getting-started/uploading-and-installing-a-private-app.md) - [Glossary](https://developer.zendesk.com/documentation/apps/getting-started/glossary.md) - [Zendesk apps resources](https://developer.zendesk.com/documentation/apps/getting-started/zendesk-apps-resources.md) - [Building apps with App Builder and generative AI](https://developer.zendesk.com/documentation/apps/getting-started/appbuilder.md) - [Getting started](https://developer.zendesk.com/documentation/apps/app-developer-guide/getting_started.md) - [Using the Apps framework](https://developer.zendesk.com/documentation/apps/app-developer-guide/using-the-apps-framework.md) - [Making API requests from a Zendesk app](https://developer.zendesk.com/documentation/apps/app-developer-guide/making-api-requests-from-a-zendesk-app.md) - [Specifying app requirements](https://developer.zendesk.com/documentation/apps/app-developer-guide/apps_requirements.md) - [Working with multi-product apps](https://developer.zendesk.com/documentation/apps/app-developer-guide/multiproduct_apps.md) - [Styles and assets](https://developer.zendesk.com/documentation/apps/app-developer-guide/styling.md) - [Supporting dark mode](https://developer.zendesk.com/documentation/apps/app-developer-guide/dark-mode.md) - [Deploying apps](https://developer.zendesk.com/documentation/apps/app-developer-guide/deploying.md) - [Manifest reference](https://developer.zendesk.com/documentation/apps/app-developer-guide/manifest.md) - [Custom object sidebar apps](https://developer.zendesk.com/documentation/apps/app-developer-guide/custom-object-sidebar-apps.md) - [Best practices for Zendesk apps developers](https://developer.zendesk.com/documentation/apps/app-developer-guide/best-practices-for-zendesk-apps-developers.md) - [Creating and managing private apps with the Zendesk API](https://developer.zendesk.com/documentation/apps/app-developer-guide/creating-and-managing-private-apps.md) - [About the Zendesk React app scaffold](https://developer.zendesk.com/documentation/apps/app-developer-guide/about-the-zendesk-react-app-scaffold.md) - [Known app limitations](https://developer.zendesk.com/documentation/apps/app-developer-guide/known-app-limitations.md) - [Framework versions](https://developer.zendesk.com/documentation/apps/app-developer-guide/versions.md) - [Managing global OAuth clients and app associations](https://developer.zendesk.com/documentation/apps/app-developer-guide/managing-global-oauth-clients-and-app-associations.md) - [Building your first Support app - Part 1: Laying the groundwork](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-1-laying-the-groundwork.md) - [Building your first Support app - Part 2: Designing the user interface](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-2-designing-the-user-interface.md) - [Building your first Support app - Part 3: Creating and inserting templates](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-3-creating-and-inserting-templates.md) - [Building your first Support app - Part 4: Getting data](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-4-getting-data.md) - [Building your first Support app - Part 5: Installing the app in Zendesk Support](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-5-installing-the-app-in-zendesk-support.md) - [Building your first Chat app - Part 1: Laying the groundwork](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-chat-app/part-1-laying-the-groundwork.md) - [Building your first Chat app - Part 2: Designing the user interface](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-chat-app/part-2-designing-the-user-interface.md) - [Building your first Chat app - Part 3: Creating and inserting templates](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-chat-app/part-3-creating-and-inserting-templates.md) - [Building your first Chat app - Part 4: Getting data](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-chat-app/part-4-getting-data.md) - [Building your first Chat app - Part 5: Installing the app in Zendesk Chat](https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-chat-app/part-5-installing-the-app-in-zendesk-chat.md) - [Building a Support ticket editor app](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-support-ticket-editor-app.md) - [Localizing a Support app](https://developer.zendesk.com/documentation/apps/build-an-app/localizing-a-support-app.md) - [Adding third-party OAuth to a Support app](https://developer.zendesk.com/documentation/apps/build-an-app/adding-third-party-oauth-to-a-support-app.md) - [Using React in a Support app](https://developer.zendesk.com/documentation/apps/build-an-app/using-react-in-a-support-app.md) - [Dynamically changing app icons](https://developer.zendesk.com/documentation/apps/build-an-app/dynamically-changing-app-icons.md) - [Using AI to summarize conversations in a Support app](https://developer.zendesk.com/documentation/apps/build-an-app/using-ai-to-summarize-conversations-in-a-support-app.md) - [Using the Zendesk developer platform to let support agents process exchanges and refunds](https://developer.zendesk.com/documentation/apps/build-an-app/empowering-support-agents-to-resolve-customer-complaints.md) - [Using the Zendesk developer platform to give support agents a unified view of the customer](https://developer.zendesk.com/documentation/apps/build-an-app/prompt-and-personalized-service-with-a-single-view-for-your-customer.md) - [Building a server-side app - Part 1: Core concepts](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-1-core-concepts.md) - [Building a server-side app - Part 2: Displaying server-side content in a Zendesk app](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-2-display-server-side-content-in-a-zendesk-app.md) - [Building a server-side app - Part 3: Accessing external APIs](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-3-access-external-apis.md) - [Building a server-side app - Part 4: Accessing framework APIs](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-4-access-framework-apis.md) - [Building a server-side app - Part 5: Securing the app](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-5-secure-the-app.md) - [Building a server-side app - Part 6: Deploying the app](https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-6-deploy-the-app.md) - [How a custom objects app is built for Sell](https://developer.zendesk.com/documentation/apps/build-an-app/how-a-custom-objects-app-is-built-for-sell.md) - [Create a CI/CD pipeline for a Zendesk app](https://developer.zendesk.com/documentation/apps/build-an-app/create-a-cicd-pipeline-for-a-zendesk-app.md) - [User interface design fundamentals](https://developer.zendesk.com/documentation/apps/app-design-guidelines/ui-design-fundamentals.md) - [Designing with Zendesk Garden](https://developer.zendesk.com/documentation/apps/app-design-guidelines/using-zendesk-garden.md) - [Sidebar apps (Support)](https://developer.zendesk.com/documentation/apps/app-design-guidelines/support/sidebar-apps-support.md) - [Top bar apps (Support)](https://developer.zendesk.com/documentation/apps/app-design-guidelines/support/topbar-apps-support.md) - [Sidebar apps (Sell)](https://developer.zendesk.com/documentation/apps/app-design-guidelines/sell/sidebar-apps-sell.md) - [Sidebar apps (Chat)](https://developer.zendesk.com/documentation/apps/app-design-guidelines/chat/sidebar-apps-chat.md) - [Installing and using ZAT](https://developer.zendesk.com/documentation/apps/zendesk-app-tools-zat/installing-and-using-zat.md) - [ZAT commands](https://developer.zendesk.com/documentation/apps/zendesk-app-tools-zat/zat-commands.md) - [ZAT - Known issues](https://developer.zendesk.com/documentation/apps/zendesk-app-tools-zat/zat-known-issues.md) ## Documentation: Marketplace - [Build and test your app](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/build-and-test-your-app.md) - [Migrating third-party integrations from incremental APIs](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/incremental-third-party.md) - [Set up a global OAuth client](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/set-up-a-global-oauth-client.md) - [Create app brand assets](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/create-app-brand-assets.md) - [Create content](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/create-content.md) - [Request header requirements for Marketplace apps](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-app/request-header-requirements-for-marketplace-apps.md) - [Create bot brand assets](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-bot/create-bot-brand-assets.md) - [Request Bot OAuth Credentials](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-bot/request-bot-oauth-credentials.md) - [What you need](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/what-you-need.md) - [Set up publisher-managed OAuth](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/set-up-publisher-managed-oauth.md) - [Build and test your connector](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/build-and-test-your-connector.md) - [Package the connector bundle](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/package-the-connector-bundle.md) - [Update and rotate credentials](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/update-and-rotate-credentials.md) - [Troubleshooting](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/troubleshooting.md) - [Security checklist](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-connector/security-checklist.md) - [Build and test your theme](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-theme/build-and-test-your-theme.md) - [Create theme brand assets](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-theme/create-theme-brand-assets.md) - [Theme licenses](https://developer.zendesk.com/documentation/marketplace/building-a-marketplace-theme/theme-licenses.md) - [Set up a paid app or theme](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/set-up-paid-app-or-theme.md) - [Register your organization](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/register-your-organization.md) - [Create a Zendesk Marketplace profile](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/create-a-zendesk-marketplace-profile.md) - [Submit your app](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/submit-your-app.md) - [Submit your bot](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/submit-your-bot.md) - [Submit your theme](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/submit-your-theme.md) - [Submit your connector](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/submit-your-connector.md) - [Zendesk Partner Media Toolkit](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/zendesk-partner-media-toolkit.md) - [Copyright policy](https://developer.zendesk.com/documentation/marketplace/publishing-to-the-marketplace/copyright.md) ## Documentation: Integration Services - [Understanding Zendesk Integration Services](https://developer.zendesk.com/documentation/integration-services/getting-started/understanding-zis.md) - [Anatomy of a ZIS bundle](https://developer.zendesk.com/documentation/integration-services/getting-started/anatomy-zis-bundle.md) - [Understanding ZIS capabilities for building an integration](https://developer.zendesk.com/documentation/integration-services/getting-started/zis-capabilities.md) - [ZIS Frequently Asked Questions (FAQs)](https://developer.zendesk.com/documentation/integration-services/getting-started/zis-faqs.md) - [Developing private ZIS integrations](https://developer.zendesk.com/documentation/integration-services/developer-guide/developing-private-zis-integrations.md) - [Understanding flow states](https://developer.zendesk.com/documentation/integration-services/developer-guide/understanding-flow-states.md) - [Action state](https://developer.zendesk.com/documentation/integration-services/developer-guide/action-state.md) - [ZIS built-in actions](https://developer.zendesk.com/documentation/integration-services/developer-guide/zis-built-in-actions.md) - [ZIS custom actions](https://developer.zendesk.com/documentation/integration-services/developer-guide/zis-custom-actions.md) - [Choice state](https://developer.zendesk.com/documentation/integration-services/developer-guide/choice-state.md) - [Fail state](https://developer.zendesk.com/documentation/integration-services/developer-guide/fail-state.md) - [Map state](https://developer.zendesk.com/documentation/integration-services/developer-guide/map-state.md) - [Pass state](https://developer.zendesk.com/documentation/integration-services/developer-guide/pass-state.md) - [Succeed state](https://developer.zendesk.com/documentation/integration-services/developer-guide/succeed-state.md) - [Wait state](https://developer.zendesk.com/documentation/integration-services/developer-guide/wait-state.md) - [Flow states retry and error handling](https://developer.zendesk.com/documentation/integration-services/developer-guide/state-retry-error-handling.md) - [Encoding URL parameters](https://developer.zendesk.com/documentation/integration-services/developer-guide/encoding-url-parameters.md) - [jq cheat sheet](https://developer.zendesk.com/documentation/integration-services/developer-guide/jq-cheat-sheet.md) - [ZIS configs](https://developer.zendesk.com/documentation/integration-services/developer-guide/zis-configs.md) - [Understanding connections](https://developer.zendesk.com/documentation/integration-services/developer-guide/understanding-connections.md) - [Creating and managing OAuth connections](https://developer.zendesk.com/documentation/integration-services/developer-guide/creating-managing-oauth-connections.md) - [ZIS links](https://developer.zendesk.com/documentation/integration-services/developer-guide/zis-links.md) - [Security best practices for ZIS integrations](https://developer.zendesk.com/documentation/integration-services/developer-guide/security-best-practices.md) - [Fixing common ZIS errors](https://developer.zendesk.com/documentation/integration-services/developer-guide/fixing-common-zis-errors.md) - [Glossary](https://developer.zendesk.com/documentation/integration-services/developer-guide/glossary.md) - [Integration design guidelines](https://developer.zendesk.com/documentation/integration-services/integration-design-guidelines/introduction.md) - [Understanding the admin user journey](https://developer.zendesk.com/documentation/integration-services/integration-design-guidelines/admin-experience.md) - [Designing your installation and OAuth flow for a private integration](https://developer.zendesk.com/documentation/integration-services/integration-design-guidelines/designing-installation-oauth-flow.md) - [Designing configuration pages](https://developer.zendesk.com/documentation/integration-services/integration-design-guidelines/designing-configuration-pages.md) - [Designing the uninstall flow](https://developer.zendesk.com/documentation/integration-services/integration-design-guidelines/designing-uninstall-flow.md) - [ZIS action: Converting a number to a string](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-action-converting-number-to-a-string.md) - [ZIS action: Getting the current date](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-action-getting-the-current-date.md) - [ZIS bundle: Adding a Choice state](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-bundle-adding-a-choice-state.md) - [ZIS bundle: Creating an HTTP request body using jq](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-bundle-creating-an-http-request-body-using-jq.md) - [ZIS bundle: Parsing and sending an event to an external API](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-bundle-parsing-sending-event-to-an-external-api.md) - [ZIS bundle: Posting a message to Slack when the ticket status changes](https://developer.zendesk.com/documentation/integration-services/zis-examples/zis-bundle-slack-message-when-ticket-status-changes.md) - [Building your first ZIS integration](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/building-your-first-zis-integration.md) - [Using a ZIS action to make authenticated API requests](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/zis-action-authenticate-requests.md) - [Using conditional branching in a ZIS flow](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/conditional-branching.md) - [Transforming data in a ZIS flow](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/data-transformation.md) - [Iterating over a collection in a ZIS flow](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/iterating-over-a-collection.md) - [Using ZIS Links](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/using-zis-links.md) - [Using ZIS inbound webhooks](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/using-zis-inbound-webhooks.md) - [Kicking off a ZIS flow with user activity events](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/kicking-off-a-zis-flow-with-user-activity-events.md) - [Using JWTs to verify requests from ZIS](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/getting-started/using-jwts-to-verify-requests-from-zis.md) - [Part 1: Build a Zendesk app with OAuth](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/zendesk-app-admin-interface/app-oauth.md) - [Part 2: Connect to Slack](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/zendesk-app-admin-interface/zis-obtain-oauth-token.md) - [Part 3: Add a configuration UI](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/zendesk-app-admin-interface/create-config-ui.md) - [Part 4: Install the integration](https://developer.zendesk.com/documentation/integration-services/zis-tutorials/zendesk-app-admin-interface/connect-slack-install-integration.md) ## Documentation: API Basics - [About the Zendesk developer platform](https://developer.zendesk.com/documentation/api-basics/getting-started/about-the-zendesk-developer-platform.md) - [Getting a trial or sponsored account for development](https://developer.zendesk.com/documentation/api-basics/getting-started/getting-a-trial-or-sponsored-account-for-development.md) - [Zendesk API resources](https://developer.zendesk.com/documentation/api-basics/getting-started/zendesk-api-resources.md) - [Installing and using curl](https://developer.zendesk.com/documentation/api-basics/getting-started/installing-and-using-curl.md) - [Exploring Zendesk APIs with Postman](https://developer.zendesk.com/documentation/api-basics/getting-started/exploring-zendesk-apis-with-postman.md) - [Frequently asked questions](https://developer.zendesk.com/documentation/api-basics/getting-started/frequently-asked-questions.md) - [REST API glossary](https://developer.zendesk.com/documentation/api-basics/getting-started/rest-api-glossary.md) - [Best practices for avoiding rate limiting](https://developer.zendesk.com/documentation/api-basics/best-practices/best-practices-for-avoiding-rate-limiting.md) - [Using audit logs to track activity](https://developer.zendesk.com/documentation/api-basics/best-practices/audit-logs.md) - [Using events to automate interactions](https://developer.zendesk.com/documentation/api-basics/best-practices/using-events-in-zendesk.md) - [Working with url properties](https://developer.zendesk.com/documentation/api-basics/best-practices/working-with-url-properties.md) - [Events security best practices](https://developer.zendesk.com/documentation/api-basics/best-practices/security-best-practices.md) - [Working with JSON](https://developer.zendesk.com/documentation/api-basics/working-with-data/working-with-json.md) - [Using the Search API](https://developer.zendesk.com/documentation/api-basics/working-with-data/searching-with-the-zendesk-api.md) - [Understanding sideloading](https://developer.zendesk.com/documentation/api-basics/working-with-data/sideloading-related-records.md) - [Side-loading related records](https://developer.zendesk.com/documentation/api-basics/working-with-data/side_loading.md) - [Getting large data sets with the Zendesk API and Python](https://developer.zendesk.com/documentation/api-basics/working-with-data/getting-large-data-sets-with-the-zendesk-api-and-python.md) - [Writing large data sets to Excel with Python and pandas](https://developer.zendesk.com/documentation/api-basics/working-with-data/writing-large-data-sets-to-excel-with-python-and-pandas.md) - [Using the Incremental Exports API](https://developer.zendesk.com/documentation/api-basics/working-with-data/using-the-incremental-export-api.md) - [Exporting your users with the API](https://developer.zendesk.com/documentation/api-basics/working-with-data/exporting-users.md) - [Importing users with the Zendesk API](https://developer.zendesk.com/documentation/api-basics/working-with-data/importing-users-with-the-zendesk-api.md) - [Getting started with shared email](https://developer.zendesk.com/documentation/api-basics/working-with-data/getting-started-with-shared-email.md) - [Exporting access logs to a CSV file](https://developer.zendesk.com/documentation/api-basics/working-with-data/exporting-access-logs.md) - [Using AI coding assistants with the Zendesk API to automate Zendesk workflows](https://developer.zendesk.com/documentation/api-basics/working-with-data/ai-workflow.md) - [Comparing cursor pagination and offset pagination](https://developer.zendesk.com/documentation/api-basics/pagination/comparing-cursor-pagination-and-offset-pagination.md) - [Paginating through lists using cursor pagination](https://developer.zendesk.com/documentation/api-basics/pagination/paginating-through-lists-using-cursor-pagination.md) - [Paginating through lists using offset pagination](https://developer.zendesk.com/documentation/api-basics/pagination/paginating-through-lists-using-offset-pagination.md) - [Paginating through lists](https://developer.zendesk.com/documentation/api-basics/pagination/paginating-through-lists.md) - [Understanding the limitations of offset pagination](https://developer.zendesk.com/documentation/api-basics/pagination/understanding-the-limitations-of-offset-pagination.md) - [Using the API when SSO or two-factor authentication is enabled](https://developer.zendesk.com/documentation/api-basics/authentication/using-the-api-with-2-factor-authentication-enabled.md) ## Documentation: Authentication - [Using OAuth to authenticate API requests](https://developer.zendesk.com/documentation/authentication/api-tokens-to-oauth.md) - [Migrating from API tokens to OAuth access tokens](https://developer.zendesk.com/documentation/authentication/oauth-migration.md) - [Understanding the differences between API tokens and OAuth access tokens](https://developer.zendesk.com/documentation/authentication/oauth-vs-api-tokens.md) - [Using OAuth to authenticate Zendesk API requests in a web app](https://developer.zendesk.com/documentation/authentication/using-oauth-to-authenticate-zendesk-api-requests-in-a-web-app.md) - [Using PKCE to make Zendesk OAuth access tokens more secure](https://developer.zendesk.com/documentation/authentication/oauth-pkce.md) - [Creating and using OAuth access tokens with the API](https://developer.zendesk.com/documentation/authentication/creating-and-using-oauth-tokens-with-the-api.md) - [Getting information about OAuth access tokens](https://developer.zendesk.com/documentation/authentication/viewing-oauth-tokens.md) - [Revoking an OAuth access token](https://developer.zendesk.com/documentation/authentication/revoking-oauth-token.md) - [Working with OAuth refresh tokens](https://developer.zendesk.com/documentation/authentication/refresh-token.md) ## Documentation: Live Chat - [OAuth Authentication](https://developer.zendesk.com/documentation/live-chat/getting-started/auth.md) - [Getting started with the Chat Conversations API](https://developer.zendesk.com/documentation/live-chat/getting-started/getting-started-with-the-chat-conversations-api.md) ## Documentation: AI Agents - [Using session parameters and metadata in the AI Agents API](https://developer.zendesk.com/documentation/ai-agents/getting-started/session.md) - [Creating a custom CRM integration with the AI Agents API](https://developer.zendesk.com/documentation/ai-agents/getting-started/configure-custom-crm.md) - [Using the AI Agents Data Export API](https://developer.zendesk.com/documentation/ai-agents/getting-started/data-export.md) - [Getting a list of integration ids from messaging without connecting to AI agents](https://developer.zendesk.com/documentation/ai-agents/getting-started/integration-id.md) - [Event types and conversation flow in the AI Agents Chat API](https://developer.zendesk.com/documentation/ai-agents/chat/event-type.md) - [Building an AI-powered automation bot](https://developer.zendesk.com/documentation/ai-agents/chat/building-your-app.md) - [Sending messages from the visitor to the bot with the AI Agents Chat API](https://developer.zendesk.com/documentation/ai-agents/chat/send-msgs-to-bot.md) - [Sending messages from a human agent to the visitor with the Widget Escalation API](https://developer.zendesk.com/documentation/ai-agents/widget/send-msg-to-visitor.md) - [Handling widget escalations with the Widget Escalation API](https://developer.zendesk.com/documentation/ai-agents/widget/widget-escalations.md) ## Documentation: Zendesk QA - [Importing conversations into Zendesk QA](https://developer.zendesk.com/documentation/qa/importing-conversations.md) - [Exporting data from Zendesk QA](https://developer.zendesk.com/documentation/qa/exporting-data.md) - [Finding conversations by client in Zendesk QA](https://developer.zendesk.com/documentation/qa/conversations-by-client.md) ## Documentation: Classic Web Widget and SDKs - [Getting support on our mobile SDKs](https://developer.zendesk.com/documentation/classic-web-widget-sdks/getting_started/ticket-submission-guidelines-for-mobile-sdk-developers.md) - [Zendesk SDKs impact due to Let's Encrypt root certificate update](https://developer.zendesk.com/documentation/classic-web-widget-sdks/getting_started/zendesk-sdks-impact-due-to-let-s-encrypt-root-certificate-update.md) - [Classic Web Widget and SDKs capabilities](https://developer.zendesk.com/documentation/classic-web-widget-sdks/getting_started/capabilities.md) - [Customizing Web Widget events tracking to third-party analytics services](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/getting-started/customizing-web-widget-events-tracking-to-third-party-analytics-services.md) - [Migrating from the Chat widget syntax](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/getting-started/chat_api_migration.md) - [Changelog](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/getting-started/changelog.md) - [Legal notices](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/getting-started/legal.md) - [Quickstart – Web Widget (Classic) APIs](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/quickstart-tutorials/web-widget-javascript-apis.md) - [Quickstart – Creating a launcher for the Web Widget (Classic)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/quickstart-tutorials/creating-a-launcher-for-the-web-widget.md) - [Quickstart - Suppressing Web Widget (Classic) channels on specific web pages](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/quickstart-tutorials/suppressing-web-widget-channels-on-specific-web-pages.md) - [Quickstart - Dynamically change Web Widget (Classic) settings](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/quickstart-tutorials/dynamically-change-web-widget-settings.md) - [Content Security Policy (CSP) support](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/integrating-with-google/csp.md) - [Google Tag Manager support](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/integrating-with-google/gtm.md) - [Overview](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/overview.md) - [Classic Unity SDK vs Zendesk SDK for Unity (Messaging)](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/capabilities.md) - [Getting started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/getting_started.md) - [Support requests](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/support.md) - [Help Center](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/help_center.md) - [Authentication](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/authentication.md) - [Anonymous authentication](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/anonymous_authentication.md) - [JWT authentication](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/jwt_authentication.md) - [Unity native UI](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/unity_native_ui.md) - [Zendesk and network error handling](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/zendesk_network_error_handling.md) - [Localization](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/localization.md) - [Admin settings](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/mobile_sdk_settings.md) - [Zendesk/Unity Mobile Platform Settings](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/mobile_platform_settings.md) - [Removing the Zendesk Unity3D plugin](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/remove_old_plugin_safely.md) - [Upgrading the Zendesk SDK for Unity](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/upgrading_the_sdk.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/known_issues.md) - [Changelog](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/changelog.md) - [Licensing](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/third_parties.md) - [Unified SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/introduction.md) - [Getting Started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/getting_started.md) - [Adding the Unified SDK (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/sdk_add.md) - [Initializing the Unified SDK dependencies (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/sdk_initialize.md) - [Identifying your users](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/identifying-your-users-required.md) - [Running the Answer Bot engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/answer_bot_engine.md) - [Running the Chat engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/chat_engine.md) - [Running the Support engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/support_engine.md) - [Configuring the SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/configure.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/localize_text.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/customizing_the_look.md) - [Minifying your app](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/minify.md) - [Migration Guide](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/migration.md) - [Release notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/release_notes.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/android/known_issues.md) - [Unified SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/introduction.md) - [Getting started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/getting-started.md) - [Adding the Unified SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/sdk_add.md) - [Initializing the Unified SDK dependencies (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/sdk_initialize.md) - [Identifying your users](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/identifying-your-users-required.md) - [Running the Answer Bot engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/answer_bot_engine.md) - [Running the Chat engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/chat_engine.md) - [Running the Support engine](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/support_engine.md) - [Configuring the SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/configure.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/localize_text.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/customizing_the_look.md) - [Migration Guide](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/migration.md) - [Release notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/release_notes.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/known_issues.md) - [API Reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/api_reference.md) - [Zendesk policy on Apple's iOS, Xcode, and Swift updates](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/zendesk-policy-on-apple-s-ios-xcode-and-swift-updates.md) - [Zendesk policy on the deprecation of UIWebView](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/zendesk-policy-on-the-deprecation-of-uiwebview.md) - [Support SDK features and limitations by plan type](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/support-sdk-features-and-limitations-by-plan-type.md) - [Support SDK integration checklist](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/support-sdk-integration-checklist.md) - [How anonymous identities work in the mobile SDKs](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/how-anonymous-identities-work-in-the-mobile-sdks.md) - [Building a dedicated JWT endpoint for the Support SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/building-a-dedicated-jwt-endpoint-for-the-support-sdk.md) - [What are the API providers in the Support SDK?](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/what-are-the-api-providers-in-the-support-sdk-.md) - [Support SDK in a nutshell](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/nutshell.md) - [Understanding the Support SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/about.md) - [Adding the Support SDK (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/sdk_add.md) - [Initializing the Support SDK (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/sdk_initialize.md) - [Setting an identity (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/sdk_set_identity.md) - [Adding your help center](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/help_center.md) - [Adding Tickets](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/requests.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/customizing_the_look.md) - [Debugging your integration](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/debug.md) - [Configuring the SDK activities](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/configure.md) - [Activity builder reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/activity_builders.md) - [API providers reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/api_providers.md) - [Localize text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/localize_text.md) - [Handling push notifications (Webhook API)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/handle_push_notifications_wh.md) - [Handling push notifications (Urban Airship)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/handle_push_notifications_ua.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/known_issues.md) - [Release Notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/release_notes.md) - [Use Proguard](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/use_proguard.md) - [Rate Limits](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/rate_limiting.md) - [Support SDK for iOS in a nutshell](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/nutshell.md) - [Understanding the Support SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/about.md) - [Adding the Support SDK (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/sdk_add.md) - [Initializing the Support SDK (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/sdk_initialize.md) - [Setting an identity (Required)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/sdk_set_identity.md) - [Adding your help center](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/help_center.md) - [Adding Tickets](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/requests.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/customizing_the_look.md) - [Debugging](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/debug.md) - [Configuring the SDK screens](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/configure.md) - [Working with API providers](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/api_provider_using.md) - [API providers reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/api_providers.md) - [Handling events](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/handle_events.md) - [Localize text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/localize_text.md) - [Handling push notifications (Urban Airship)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/handle_push_notifications_ua.md) - [Handling push notifications (Webhook API)](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/handle_push_notifications_wh.md) - [Migrating from 7.x to 8.0.0](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/migration_guide.md) - [Release Notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/release_notes.md) - [Rate Limits](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/rate_limiting.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/ios/known_issues.md) - [Chat SDK v2 for Android](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/introduction.md) - [Getting started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/getting-started.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/customizing_the_look.md) - [Using the Chat SDK API providers](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/providers.md) - [Push Notifications](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/push_notifications.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/localize_text.md) - [Migration Guide](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/migration.md) - [Release notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/release_notes.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/known_issues.md) - [API Reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/api_reference.md) - [Adding a message counter for the Chat SDK to your Android app ](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/android/adding-a-message-counter-for-the-chat-sdk-to-your-android-app.md) - [Chat SDK v2](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/introduction.md) - [Getting started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/getting-started.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/customizing_the_look.md) - [Adding the Chat SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/integration.md) - [Using the Chat SDK API providers](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/providers.md) - [Push Notifications](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/push_notifications.md) - [Enabling iOS push notifications for the Chat SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/enabling-ios-push-notifications-for-the-chat-sdk.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/localize_text.md) - [Adding a chat message counter to your iOS app using the Chat SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/adding-a-chat-message-counter-to-your-ios-app-using-the-chat-sdk.md) - [Hide the "Leave a message" button in the Chat SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/hide-the-leave-a-message-button-in-the-chat-sdk.md) - [Migration Guide](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/migration.md) - [Release notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/release_notes.md) - [Known issues](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/known_issues.md) - [API Reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/api_reference.md) - [Enabling authenticated users with the Chat SDK ](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/working-with-the-chat-sdk/enabling-authenticated-users-with-the-chat-sdk-.md) - [Chat SDK: What happens when all agents are offline, away, or busy?](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/working-with-the-chat-sdk/chat-sdk-what-happens-when-all-agents-are-offline-away-or-busy-.md) - [Talk SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/introduction.md) - [Getting Started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/getting_started.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/customize_the_look.md) - [Using the SDK with your own UI](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/build_your_own_ui.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/localize_text.md) - [Using TalkJavaCompat](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/java_compat.md) - [Release Notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/android/release_notes.md) - [Talk SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/introduction.md) - [Getting Started](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/getting_started.md) - [Registering your app in Zendesk Support](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/prerequisite-registering_app.md) - [Adding a Talk digital line](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/prerequisite-adding_digital_line.md) - [Adding the Talk SDK](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/adding_sdk.md) - [Customizing the look](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/customizing_the_look.md) - [Using the SDK with your own UI](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/building_your_own_ui.md) - [Localizing text](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/localize_text.md) - [Release Notes](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/release_notes.md) - [API Reference](https://developer.zendesk.com/documentation/classic-web-widget-sdks/talk-sdk/ios/api_reference.md) - [Chat Widget API overview](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/getting-started/chat-widget-api-overview.md) - [Identifying visitors](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/getting-started/identifying-visitors.md) - [Showing and hiding the Chat window](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/showing-and-hiding-the-chat-window.md) - [Hiding the Chat widget on mobile devices](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/hiding-the-chat-widget-on-mobile-devices.md) - [Making the widget pop up after a certain amount of time](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/making-the-widget-pop-up-after-a-certain-amount-of-time.md) - [Displaying or hiding the chat bubble based on status](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/displaying-or-hiding-the-chat-bubble-based-on-status.md) - [Changing the widget language](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/changing-the-widget-language.md) - [Making elements dynamic based on agent status](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/making-elements-dynamic-based-on-agent-status.md) - [Displaying custom image statuses](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/displaying-custom-image-statuses.md) - [Tagging visitors using mobile devices](https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-widget/customising-the-widget/tagging-visitors-using-mobile-devices.md) ## Documentation: Custom Data - [Getting started with custom objects](https://developer.zendesk.com/documentation/custom-data/v2/getting-started-with-custom-objects.md) - [ Creating custom objects](https://developer.zendesk.com/documentation/custom-data/v2/creating-custom-objects.md) - [Using custom objects in triggers](https://developer.zendesk.com/documentation/custom-data/v2/using-custom-objects-in-triggers.md) - [Searching and filtering custom object records](https://developer.zendesk.com/documentation/custom-data/v2/searching-custom-object-records.md) - [Retrieving lookup relationship data with the API](https://developer.zendesk.com/documentation/custom-data/v2/retrieving-lookup-relationship-fields-with-the-api.md) - [Leveraging custom objects to manage assets and provide personalized customer experiences](https://developer.zendesk.com/documentation/custom-data/v2/leveraging-custom-objects-for-real-time-data-driven-decisions-and-personalized-customer-experience.md): Using custom objects to manage your business’s unique data, making real-time, data-driven decisions, and providing more personalized customer interactions within Zendesk. - [Currency field reference](https://developer.zendesk.com/documentation/custom-data/v2/currency-fields.md) - [Legacy custom objects migration guide](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/introduction.md) - [Migrating legacy custom objects to the new custom objects experience](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-objects.md) - [Exporting legacy custom objects using the data export tool](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/exporting-legacy-custom-objects-tool.md) - [Example - Migrating legacy custom objects without relationships](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-ex-no-relationships.md) - [Example - Migrating legacy custom objects with relationships](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-ex-with-relations.md) - [Step 1: Migrating the object types of legacy custom objects](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-object-types.md) - [Step 2: Migrating the schemas of legacy custom objects](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-object-schemas.md) - [Step 3: Migrating the relationship types of legacy custom objects](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-object-relationship-types.md) - [Step 4: Migrating the records of legacy custom objects](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-object-records.md) - [Step 5: Migrating the relationship records of legacy custom objects](https://developer.zendesk.com/documentation/custom-data/custom-objects/migrating/migrating-legacy-custom-object-relationship-records.md) ## Documentation: Ticketing - [Ticketing API quick start](https://developer.zendesk.com/documentation/ticketing/getting-started/zendesk-api-quick-start.md) - [Using the Ticketing API](https://developer.zendesk.com/documentation/ticketing/getting-started/making-requests-to-the-zendesk-api.md) - [Common tasks for the Zendesk Ticketing API](https://developer.zendesk.com/documentation/ticketing/getting-started/common-tasks-for-the-zendesk-support-api.md) - [Creating and updating tickets](https://developer.zendesk.com/documentation/ticketing/managing-tickets/creating-and-updating-tickets.md) - [Creating and managing requests](https://developer.zendesk.com/documentation/ticketing/managing-tickets/creating-and-managing-requests.md) - [Tickets vs Requests APIs: How to select the right option for your project](https://developer.zendesk.com/documentation/ticketing/managing-tickets/tickets-vs-requests-apis-how-to-select-the-right-option-for-your-project.md) - [Adding ticket attachments with the API](https://developer.zendesk.com/documentation/ticketing/managing-tickets/adding-ticket-attachments-with-the-api.md) - [Adding tags to tickets without overwriting existing tags](https://developer.zendesk.com/documentation/ticketing/managing-tickets/adding-tags-to-tickets-without-overwriting-existing-tags.md) - [Adding voice comments to tickets](https://developer.zendesk.com/documentation/ticketing/managing-tickets/adding-voice-comments-to-tickets.md) - [Building a custom ticket form with the Ticketing API](https://developer.zendesk.com/documentation/ticketing/managing-tickets/building-a-custom-ticket-form-with-the-zendesk-api.md) - [Accessing end user uploaded attachments](https://developer.zendesk.com/documentation/ticketing/managing-tickets/accessing-end-user-uploaded-attachments.md) - [Improving performance by creating tickets asynchronously](https://developer.zendesk.com/documentation/ticketing/managing-tickets/improving-performance-by-creating-tickets-asynchronously.md) - [Making client-side CORS requests to the Ticketing API](https://developer.zendesk.com/documentation/ticketing/managing-tickets/making-cross-origin-browser-side-api-requests.md) - [Making API requests on behalf of end users](https://developer.zendesk.com/documentation/ticketing/managing-tickets/making-api-requests-on-behalf-of-end-users.md) - [Closing stale tickets with the Tickets API](https://developer.zendesk.com/documentation/ticketing/managing-tickets/tickets-close-stale.md) - [Reassigning orphaned tickets with the Tickets API](https://developer.zendesk.com/documentation/ticketing/managing-tickets/tickets-reassign-orphaned.md) - [Creating side conversations with Zendesk APIs](https://developer.zendesk.com/documentation/ticketing/managing-tickets/side-conversations.md) - [Tutorial: Using a third-party AI chatbot with Zendesk](https://developer.zendesk.com/documentation/ticketing/managing-tickets/add-bot-rasa.md) - [Getting the CSAT ratings of tickets](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/incremental-ticket-export-csat.md) - [Getting CSAT survey responses](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/processing-csat.md) - [Tutorial: Exporting a ticket view to a CSV file](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/exporting-a-ticket-view-to-a-csv-file-with-python.md) - [Tutorial: Exporting updated tickets to a CSV file](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/exporting-a-ticket-to-a-csv-file-with-python.md) - [Creating reports of daily ticket trends with the Zendesk API](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/ticket-trends.md) - [Creating a ticket dashboard with the Search API](https://developer.zendesk.com/documentation/ticketing/data-and-reporting/custom-dashboard.md) - [Setting a skill priority for omnichannel routing](https://developer.zendesk.com/documentation/ticketing/routing-and-automation/setting-skill-priority-with-skills-in-trigger-action.md) - [Measuring queue wait times using the Custom Queues API](https://developer.zendesk.com/documentation/ticketing/routing-and-automation/measure-queue-wait-times.md) - [Measuring queue size using the Custom Queues API](https://developer.zendesk.com/documentation/ticketing/routing-and-automation/measure-queue-size.md) - [Measuring acceptance rate using the Custom Queues API](https://developer.zendesk.com/documentation/ticketing/routing-and-automation/measure-acceptance-rate.md) - [About the Profiles API](https://developer.zendesk.com/documentation/ticketing/profiles/about-the-profiles-api.md) - [Getting started with profiles](https://developer.zendesk.com/documentation/ticketing/profiles/getting-started-with-profiles.md) - [Anatomy of a profile](https://developer.zendesk.com/documentation/ticketing/profiles/anatomy-of-a-profile.md) - [How profiles affect existing data](https://developer.zendesk.com/documentation/ticketing/profiles/how-profiles-affect-existing-data.md) - [Using identifier queries with profiles](https://developer.zendesk.com/documentation/ticketing/profiles/using-identifier-queries-with-profiles.md) - [Creating profiles](https://developer.zendesk.com/documentation/ticketing/profiles/creating-profiles.md) - [Accessing profiles](https://developer.zendesk.com/documentation/ticketing/profiles/accessing-profiles.md) - [Accessing profiles in Zendesk apps](https://developer.zendesk.com/documentation/ticketing/profiles/accessing-profiles-in-zendesk-apps.md) - [Updating profiles](https://developer.zendesk.com/documentation/ticketing/profiles/updating-profiles.md) - [Using external ID with profiles](https://developer.zendesk.com/documentation/ticketing/profiles/using-external-id-with-profiles.md) - [About the Events API](https://developer.zendesk.com/documentation/ticketing/events/about-the-events-api.md) - [Getting started with events](https://developer.zendesk.com/documentation/ticketing/events/getting-started-with-events.md) - [Anatomy of an event](https://developer.zendesk.com/documentation/ticketing/events/anatomy-of-an-event.md) - [Displaying rich links with events](https://developer.zendesk.com/documentation/ticketing/events/displaying-rich-links-with-events.md) - [Tracking events](https://developer.zendesk.com/documentation/ticketing/events/tracking-events.md) - [Accessing events](https://developer.zendesk.com/documentation/ticketing/events/accessing-events.md) - [Accessing events in Zendesk apps](https://developer.zendesk.com/documentation/ticketing/events/accessing-events-in-zendesk-apps.md) - [Filtering events](https://developer.zendesk.com/documentation/ticketing/events/filtering-events.md) - [Deleting events](https://developer.zendesk.com/documentation/ticketing/events/deleting-events.md) - [Actions reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/actions-reference.md) - [Conditions reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/conditions-reference.md) - [Conversation Log events reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/conversation-log-events-reference.md) - [Ticket Audit events reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/ticket-audit-events-reference.md) - [Ticket metric event types reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/ticket-metric-event-types-reference.md) - [Cause of suspension reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/suspensions-reference.md) - [Via object reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/via-object-reference.md) - [Via types reference](https://developer.zendesk.com/documentation/ticketing/reference-guides/via-types.md) - [Introduction](https://developer.zendesk.com/documentation/ticketing/api-clients/introduction.md) - [Python](https://developer.zendesk.com/documentation/ticketing/api-clients/python.md) - [PHP](https://developer.zendesk.com/documentation/ticketing/api-clients/php.md) - [Node.js](https://developer.zendesk.com/documentation/ticketing/api-clients/nodejs.md) - [.NET](https://developer.zendesk.com/documentation/ticketing/api-clients/dotnet.md) - [Java](https://developer.zendesk.com/documentation/ticketing/api-clients/java.md) - [Ruby](https://developer.zendesk.com/documentation/ticketing/api-clients/ruby.md) - [Clojure](https://developer.zendesk.com/documentation/ticketing/api-clients/clojure.md) - [Elixir](https://developer.zendesk.com/documentation/ticketing/api-clients/elixir.md) - [Force.com](https://developer.zendesk.com/documentation/ticketing/api-clients/forcecom.md) - [R](https://developer.zendesk.com/documentation/ticketing/api-clients/other.md) ## Documentation: Zendesk Web Widget and SDKs - [Getting support on Zendesk mobile SDKs](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/getting_support_on_zendesk_mobile_sdks.md) - [Web Widget and SDK capabilities](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/capabilities.md) - [Google Tag Manager support](https://developer.zendesk.com/documentation/classic-web-widget-sdks/web-widget/integrating-with-google/gtm.md) - [Configuring private attachments for messaging](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/messaging_private_attachments.md) - [Authenticating users in your application](https://developer.zendesk.com/documentation/conversations/messaging-platform/users/authenticating-users-your-app.md) - [Getting Started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/getting_started.md) - [Quick start - Creating a custom launcher for the messaging Web Widget](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/messaging-web-widget-qs.md) - [Voice API in messaging quick start](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/voice-messaging-qs.md) - [Quick start - Opening the messaging Web Widget in a popup screen](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/messaging-web-widget-popup-qs.md) - [Displaying the messaging Web Widget](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/messaging-show-web-widget.md) - [Adding the messaging Web Widget to CTA buttons](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/cta-and-messaging-web-widget.md) - [Using Messaging Metadata with a Zendesk bot to send page data to a ticket](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/conversation-metadata.md) - [Web Widget embedded mode](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/embedded-mode.md) - [Customizing Web Widget colors](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/client-color.md) - [Content Security Policy (CSP) support](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/csp.md) - [Advanced integration](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/advanced_integration.md) - [Tracking with Messaging Web Widget events](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/messaging_events.md) - [Behavioral customization APIs](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/behavioral-customization.md) - [Changelog](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/changelog.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/getting_started.md) - [Setting up push notifications](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/push_notifications.md) - [Unread Messages](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/unread_messages.md) - [Authenticating end users](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/authentication.md) - [Multi-conversations navigation APIs](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/multi_conversations_navigation_apis.md) - [Supported message types](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/supported_message_types.md) - [Zendesk analytics tracking](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/analytics_tracking.md) - [Tracking with Zendesk events](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/zendesk_events.md) - [Setting up delegates for links](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/click_delegates.md) - [Enabling proactive messages](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/proactive_messages.md) - [Setting up page view events](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/page_view_events.md) - [Implementing Messaging Metadata](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/messaging_metadata.md) - [Sending postback buttons](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/postback.md) - [Customizing the UI](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/ui_customization.md) - [Help Center Guidelines](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/help_center_guidelines.md) - [Conversation Extensions Guidelines](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/conversation_extensions_guidelines.md) - [Invalidating and switching SDK instances](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/sdk_instances.md) - [Troubleshooting](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/troubleshooting.md) - [Migrating from the Classic SDK to the Zendesk SDK](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/chat_migration.md) - [Sunshine Conversations SDK to Zendesk SDK Migration](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/sunshine_sdk_migration.md) - [Migrating from Zendesk SDK version 1.x.x to 2.x.x](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/1_version_migration.md) - [Migrating from Zendesk SDK version 2.x.x to 3.x.x](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/2_version_migration.md) - [Localizing the UI](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/localization.md) - [Inheriting your app's language preference](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/app_language.md) - [Release Notes](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/release_notes.md) - [Dependencies](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/dependencies.md) - [Known issues](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/known_issues.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/getting_started.md) - [Setting up push Notifications](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/push_notifications.md) - [Unread Messages](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/unread_messages.md) - [Authenticating end users](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/authentication.md) - [Multi-conversations navigation APIs](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/multi_conversations_navigation_apis.md) - [Supported message types](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/supported_message_types.md) - [Zendesk analytics tracking](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/analytics_tracking.md) - [Tracking with Zendesk events](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/zendesk_events.md) - [Setting up delegates for links](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/click_delegates.md) - [Enable proactive messages](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/proactive_messages.md) - [Setting up page view events](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/page_view_events.md) - [Implementing Messaging Metadata](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/messaging_metadata.md) - [Sending postback buttons](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/postback.md) - [Customizing the UI](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/ui_customization.md) - [Help Center Guidelines](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/help_center_guidelines.md) - [Invalidating and switching SDK instances](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/sdk_instances.md) - [Swift Concurrency async/await](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/swift_async.md) - [Troubleshooting](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/troubleshooting.md) - [Migrating from the Classic SDK to the Zendesk SDK](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/chat_migration.md) - [Sunshine Conversations SDK to Zendesk SDK Migration](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/sunshine_sdk_migration.md) - [Migrating from Zendesk SDK version 1.x.x to 2.x.x](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/1_version_migration.md) - [Localizing the UI](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/localization.md) - [Release Notes](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/release_notes.md) - [Known issues](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/known_issues.md) - [Getting started](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/getting_started.md) - [Managing fonts](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/managing_fonts.md) - [Authenticating end users](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/authentication.md) - [Help Center](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/help_center.md) - [Messaging Metadata](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/messaging-metadata.md) - [Unread Messages](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/unread_messages.md) - [Supported message types](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/supported_message_types.md) - [Zendesk analytics tracking](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/tracking.md) - [Classic Unity SDK vs Zendesk SDK for Unity (Messaging)](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/capabilities.md) - [Invalidating and switching SDK instances](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/sdk_instances.md) - [Localizing the SDK](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/localization.md) - [Limitations and known issues](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/known_issues.md) - [Dependencies](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/dependencies.md) - [Migration Guide](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/migration.md) - [Troubleshooting](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/troubleshooting.md) - [Release Notes](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/release_notes.md) - [Unity Match 3 Game](https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/unity/unity-game.md) ## Documentation: Voice - [Getting started with the Talk API](https://developer.zendesk.com/documentation/voice/talk-api/getting-started.md) - [Talk API: Using the Delete Recording endpoint](https://developer.zendesk.com/documentation/voice/talk-api/talk-api-using-the-delete-recording-endpoint.md) - [Quick start: Uploading an audio file for a Talk greeting](https://developer.zendesk.com/documentation/voice/talk-api/talk-greeting-upload.md) - [Quick start: Updating phone greetings or IVR settings for specific dates with Make](https://developer.zendesk.com/documentation/voice/talk-api/changing-greetings.md) - [Integrating telephony systems with Talk Partner Edition](https://developer.zendesk.com/documentation/voice/talk-partner-edition/integrating-telephony-systems-with-talk-partner-edition.md) - [Building telephony integration features](https://developer.zendesk.com/documentation/voice/talk-partner-edition/building-telephony-integration-features.md) - [Making calls by clicking a phone number in Support](https://developer.zendesk.com/documentation/voice/talk-partner-edition/making-calls-by-clicking-a-phone-number-in-support.md) - [Embedding a softphone in Support](https://developer.zendesk.com/documentation/voice/talk-partner-edition/embedding-a-softphone-in-support.md) - [Creating a user profile in Support for a caller](https://developer.zendesk.com/documentation/voice/talk-partner-edition/creating-a-user-profile-in-support-for-a-caller.md) - [Retrieving the Zendesk user id of a caller](https://developer.zendesk.com/documentation/voice/talk-partner-edition/retrieving-the-zendesk-user-id-of-a-caller.md) - [Creating a call record in Zendesk](https://developer.zendesk.com/documentation/voice/talk-partner-edition/creating-a-call-record-in-zendesk.md) - [Creating a voice comment in a ticket](https://developer.zendesk.com/documentation/voice/talk-partner-edition/creating-a-voice-comment-in-ticket.md) - [Retrieving the Zendesk user id of a call-center agent](https://developer.zendesk.com/documentation/voice/talk-partner-edition/retrieving-the-zendesk-user-id-of-a-call-center-agent.md) - [Integrating with Voice QA](https://developer.zendesk.com/documentation/voice/talk-partner-edition/storing-a-call-recording.md) - [Displaying a caller's new ticket in Support](https://developer.zendesk.com/documentation/voice/talk-partner-edition/displaying-a-caller-s-new-ticket-in-support.md) - [Displaying a caller's existing ticket in Support](https://developer.zendesk.com/documentation/voice/talk-partner-edition/displaying-a-caller-s-existing-ticket-in-support.md) - [Displaying a caller's user profile in Support](https://developer.zendesk.com/documentation/voice/talk-partner-edition/displaying-a-caller-s-user-profile-in-support.md) - [Reading and modifying the unified agent state](https://developer.zendesk.com/documentation/voice/talk-partner-edition/reading-and-modifying-unified-agent-state.md) - [Saving other data in a ticket](https://developer.zendesk.com/documentation/voice/talk-partner-edition/saving-other-data-in-a-ticket.md) - [Using data in Support for IVR call routing and other functions](https://developer.zendesk.com/documentation/voice/talk-partner-edition/using-data-in-support-for-ivr-call-routing-and-other-functions.md) - [Guidelines for CTI Integrations with Zendesk](https://developer.zendesk.com/documentation/voice/talk-partner-edition/guidelines.md) - [Building telephony integration features for Sell](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/building-telephony-integration-features-for-sell.md) - [Embedding a softphone in Sell](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/embedding-a-softphone-in-sell.md) - [Making calls by clicking a phone number in Sell](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/making-calls-by-clicking-a-phone-number-in-sell.md) - [Creating a contact or lead in Sell for a caller](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/creating-a-contact-or-lead-in-sell-for-a-caller.md) - [Identifying the caller](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/identifying-the-caller.md) - [Displaying a caller in Sell](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/displaying-a-caller-in-sell.md) - [Adding a recording or notes for a call](https://developer.zendesk.com/documentation/voice/sell-cti-developer-guide/adding-a-recording-or-notes-for-a-call.md) ## Documentation: Sales CRM - [Make your first call](https://developer.zendesk.com/documentation/sales-crm/first-call.md) - [Sync FAQ](https://developer.zendesk.com/documentation/sales-crm/sync/faq.md) - [Firehose FAQ](https://developer.zendesk.com/documentation/sales-crm/firehose/faq.md) - [Firehose Guarantees and Best Practices](https://developer.zendesk.com/documentation/sales-crm/firehose/guarantees-best-practices.md) - [Code Samples](https://developer.zendesk.com/documentation/sales-crm/firehose/code-samples.md) ## Documentation: Help Center - [Listing the followers of a KB section with the Help Center API](https://developer.zendesk.com/documentation/help_center/help-center-api/listing-the-followers-of-a-kb-section-with-the-help-center-api-.md) - [Backing up your knowledge base with the Help Center API](https://developer.zendesk.com/documentation/help_center/help-center-api/backing-up-your-knowledge-base-with-the-help-center-api.md) - [Using the Help Center API to manage article translations](https://developer.zendesk.com/documentation/help_center/help-center-api/using-the-help-center-api-to-manage-article-translations.md) - [Understanding incremental article exports](https://developer.zendesk.com/documentation/help_center/help-center-api/understanding-incremental-article-exports.md) - [Adding KB search to your website with AJAX](https://developer.zendesk.com/documentation/help_center/help-center-api/adding-kb-search-to-your-website-with-ajax.md) - [Making secured API requests from a help center](https://developer.zendesk.com/documentation/help_center/help-center-api/secured-requests.md) - [Attaching media files to help center articles with the Zendesk API](https://developer.zendesk.com/documentation/help_center/help-center-api/guide-medias.md) - [Tutorial: Building a help center integration](https://developer.zendesk.com/documentation/help_center/help-center-api/tutorial-building-help-center-integration.md) - [Tutorial: Using webhooks with help center events](https://developer.zendesk.com/documentation/help_center/help-center-api/article-webhooks.md) - [Editing help center articles with the Zendesk and OpenAI APIs](https://developer.zendesk.com/documentation/help_center/help-center-api/openai-articles.md) - [Help Center API limitations with content blocks](https://developer.zendesk.com/documentation/help_center/help-center-api/content-blocks-limitations.md) - [Preserving article editor formatting when updating help center articles using the API](https://developer.zendesk.com/documentation/help_center/help-center-api/article-editor-troubleshooting.md) ## Documentation: Employee Services - [Using the service catalog item APIs](https://developer.zendesk.com/documentation/employee-services/getting-started/using-es-apis.md) - [Building a custom employee service catalog with Zendesk - Part 1: Laying the groundwork](https://developer.zendesk.com/documentation/employee-services/build-a-custom-service-catalog/part-1-laying-the-groundwork.md) - [Building an employee service catalog with Zendesk - Part 2: Building a custom catalog browser](https://developer.zendesk.com/documentation/employee-services/build-a-custom-service-catalog/part-2-building-custom-browser.md) - [Building an employee service catalog with Zendesk - Part 3: Letting employees submit requests](https://developer.zendesk.com/documentation/employee-services/build-a-custom-service-catalog/part-3-letting-employees-submit-requests.md) - [Building an employee service catalog with Zendesk - Part 4: Extending your service catalog with AI coding assistants](https://developer.zendesk.com/documentation/employee-services/build-a-custom-service-catalog/part-4-using-ai.md) ## API Reference: Answer Bot - [Answer Bot](https://developer.zendesk.com/api-reference/answer-bot/answer-bot-api.md) - [Article Feedback](https://developer.zendesk.com/api-reference/answer-bot/answer-bot-api/article_feedback.md) - [Article Recommendations](https://developer.zendesk.com/api-reference/answer-bot/answer-bot-api/article_recommendations.md) ## API Reference: Attachments - [Attachment Content](https://developer.zendesk.com/api-reference/attachments/content.md) ## API Reference: Apps - [Apps](https://developer.zendesk.com/api-reference/apps/introduction.md) - [ZAF Client API](https://developer.zendesk.com/api-reference/apps/apps-core-api/client_api.md) - [Core Apps API](https://developer.zendesk.com/api-reference/apps/apps-core-api/core_api.md) - [Introduction](https://developer.zendesk.com/api-reference/apps/apps-support-api/introduction.md) - [All locations](https://developer.zendesk.com/api-reference/apps/apps-support-api/all_locations.md) - [Ticket and New Ticket sidebar](https://developer.zendesk.com/api-reference/apps/apps-support-api/ticket_sidebar.md) - [Organization sidebar](https://developer.zendesk.com/api-reference/apps/apps-support-api/organization_sidebar.md) - [User sidebar](https://developer.zendesk.com/api-reference/apps/apps-support-api/user_sidebar.md) - [Custom object record sidebar](https://developer.zendesk.com/api-reference/apps/apps-support-api/custom_object_record_sidebar.md) - [Top bar](https://developer.zendesk.com/api-reference/apps/apps-support-api/top_bar.md) - [Nav bar](https://developer.zendesk.com/api-reference/apps/apps-support-api/nav_bar.md) - [Modal](https://developer.zendesk.com/api-reference/apps/apps-support-api/modal.md) - [Ticket editor](https://developer.zendesk.com/api-reference/apps/apps-support-api/ticket_editor.md) - [Background](https://developer.zendesk.com/api-reference/apps/apps-support-api/background.md) - [Introduction](https://developer.zendesk.com/api-reference/apps/apps-chat-api/introduction.md) - [All locations](https://developer.zendesk.com/api-reference/apps/apps-chat-api/all_locations.md) - [Chat sidebar](https://developer.zendesk.com/api-reference/apps/apps-chat-api/chat_sidebar.md) - [Background](https://developer.zendesk.com/api-reference/apps/apps-chat-api/background.md) - [Introduction](https://developer.zendesk.com/api-reference/apps/apps-sell-api/introduction.md) - [All locations](https://developer.zendesk.com/api-reference/apps/apps-sell-api/all_locations.md) - [Background](https://developer.zendesk.com/api-reference/apps/apps-sell-api/background.md) - [Company sidebar](https://developer.zendesk.com/api-reference/apps/apps-sell-api/company_card.md) - [Deal sidebar](https://developer.zendesk.com/api-reference/apps/apps-sell-api/deal_card.md) - [Lead sidebar](https://developer.zendesk.com/api-reference/apps/apps-sell-api/lead_card.md) - [Person sidebar](https://developer.zendesk.com/api-reference/apps/apps-sell-api/person_card.md) - [Top bar](https://developer.zendesk.com/api-reference/apps/apps-sell-api/top_bar.md) - [Call log editor](https://developer.zendesk.com/api-reference/apps/apps-sell-api/call_log_editor.md) - [Modal](https://developer.zendesk.com/api-reference/apps/apps-sell-api/modal.md) - [Note editor](https://developer.zendesk.com/api-reference/apps/apps-sell-api/note_editor.md) - [Visit composer](https://developer.zendesk.com/api-reference/apps/apps-sell-api/visit_editor.md) ## API Reference: Help Center - [Help Center](https://developer.zendesk.com/api-reference/help_center/help-center-api/introduction.md) - [Articles](https://developer.zendesk.com/api-reference/help_center/help-center-api/articles.md) - [Article Attachments](https://developer.zendesk.com/api-reference/help_center/help-center-api/article_attachments.md) - [Article Comments](https://developer.zendesk.com/api-reference/help_center/help-center-api/article_comments.md) - [Article Labels](https://developer.zendesk.com/api-reference/help_center/help-center-api/article_labels.md) - [Categories](https://developer.zendesk.com/api-reference/help_center/help-center-api/categories.md) - [Help Center Search](https://developer.zendesk.com/api-reference/help_center/help-center-api/help_center_search.md) - [Sections](https://developer.zendesk.com/api-reference/help_center/help-center-api/sections.md) - [Help Center Sessions](https://developer.zendesk.com/api-reference/help_center/help-center-api/help_center_sessions.md) - [Management Permission Groups](https://developer.zendesk.com/api-reference/help_center/help-center-api/permission_groups.md) - [Translations](https://developer.zendesk.com/api-reference/help_center/help-center-api/translations.md) - [Themes](https://developer.zendesk.com/api-reference/help_center/help-center-api/theming.md) - [Topics](https://developer.zendesk.com/api-reference/help_center/help-center-api/topics.md) - [Posts](https://developer.zendesk.com/api-reference/help_center/help-center-api/posts.md) - [Post Comments](https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments.md) - [Content Subscriptions](https://developer.zendesk.com/api-reference/help_center/help-center-api/content_subscriptions.md) - [User Subscriptions](https://developer.zendesk.com/api-reference/help_center/help-center-api/user_subscriptions.md) - [User Segments](https://developer.zendesk.com/api-reference/help_center/help-center-api/user_segments.md) - [Votes](https://developer.zendesk.com/api-reference/help_center/help-center-api/votes.md) - [Badges](https://developer.zendesk.com/api-reference/help_center/help-center-api/badges.md) - [Badge Assignments](https://developer.zendesk.com/api-reference/help_center/help-center-api/badge_assignments.md) - [Badge Categories](https://developer.zendesk.com/api-reference/help_center/help-center-api/badge_categories.md) - [User Images](https://developer.zendesk.com/api-reference/help_center/help-center-api/user_images.md) - [Guide Medias](https://developer.zendesk.com/api-reference/help_center/help-center-api/guide_medias.md) - [Content Tags](https://developer.zendesk.com/api-reference/help_center/help-center-api/content_tags.md) - [Help Center JWTs](https://developer.zendesk.com/api-reference/help_center/help-center-api/help_center_jwts.md) - [Account Custom Claims](https://developer.zendesk.com/api-reference/help_center/help-center-api/account_custom_claims.md) - [Redirect Rules](https://developer.zendesk.com/api-reference/help_center/help-center-api/redirect_rules.md) - [Introduction](https://developer.zendesk.com/api-reference/help_center/federated-search/introduction.md) - [External Content Records](https://developer.zendesk.com/api-reference/help_center/federated-search/external_content_records.md) - [External Content Sources](https://developer.zendesk.com/api-reference/help_center/federated-search/external_content_sources.md) - [External Content Types](https://developer.zendesk.com/api-reference/help_center/federated-search/external_content_types.md) - [Service Catalog Items](https://developer.zendesk.com/api-reference/help_center/employee-services/service_catalog_items.md) - [Templating API](https://developer.zendesk.com/api-reference/help_center/help-center-templates/introduction.md) - [Upgrade your theme automatically with ZCLI](https://developer.zendesk.com/api-reference/help_center/help-center-templates/theme-migration.md) - [Helpers](https://developer.zendesk.com/api-reference/help_center/help-center-templates/helpers.md) - [Advanced helpers](https://developer.zendesk.com/api-reference/help_center/help-center-templates/advanced_helpers.md) - [Objects](https://developer.zendesk.com/api-reference/help_center/help-center-templates/objects.md) - [Header](https://developer.zendesk.com/api-reference/help_center/help-center-templates/header_page.md) - [Footer](https://developer.zendesk.com/api-reference/help_center/help-center-templates/footer_page.md) - [Home page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/home_page.md) - [Category page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/category_page.md) - [Section page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/section_page.md) - [Article page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/article_page.md) - [Contributions page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/contributions_page.md) - [Following page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/following_page.md) - [Request List page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/request_list_page.md) - [Request page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/request_page.md) - [New Request page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/new_request_page.md) - [Search Results page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/search_results_page.md) - [Service catalog page templates](https://developer.zendesk.com/api-reference/help_center/help-center-templates/service_catalog.md) - [Approval request page templates](https://developer.zendesk.com/api-reference/help_center/help-center-templates/approval_requests.md) - [Error page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/error_page.md) - [New Community Post page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/new_community_post_page.md) - [Community Post page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/community_post_page.md) - [Community Post List page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/community_post_list_page.md) - [Community Topic page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/community_topic_page.md) - [Community Topic List page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/community_topic_list_page.md) - [User Profile page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/user_profile_page.md) - [Custom Page](https://developer.zendesk.com/api-reference/help_center/help-center-templates/custom_page.md) - [Upgrading from Templating API v1](https://developer.zendesk.com/api-reference/help_center/help-center-templates/v1.md) - [Upgrading from Templating API v2](https://developer.zendesk.com/api-reference/help_center/help-center-templates/v2.md) - [Upgrading from Templating API v3](https://developer.zendesk.com/api-reference/help_center/help-center-templates/v3.md) ## API Reference: Integration Services - [Integration Services](https://developer.zendesk.com/api-reference/integration-services/introduction.md) - [Configs](https://developer.zendesk.com/api-reference/integration-services/configs/configs.md) - [All Connections](https://developer.zendesk.com/api-reference/integration-services/connections/all_connections.md) - [API Key Connections](https://developer.zendesk.com/api-reference/integration-services/connections/api_key_connections.md) - [Basic Authentication Connections](https://developer.zendesk.com/api-reference/integration-services/connections/basic_authentication_connections.md) - [Bearer Token Connections](https://developer.zendesk.com/api-reference/integration-services/connections/bearer_token_connections.md) - [OAuth Clients](https://developer.zendesk.com/api-reference/integration-services/connections/oauth_clients.md) - [OAuth Connections](https://developer.zendesk.com/api-reference/integration-services/connections/oauth_connections.md) - [Inbound Webhooks](https://developer.zendesk.com/api-reference/integration-services/inbound-webhooks/inbound_webhooks.md) - [Links](https://developer.zendesk.com/api-reference/integration-services/links/links.md) - [ZIS Registry API](https://developer.zendesk.com/api-reference/integration-services/registry/introduction.md) - [Integrations](https://developer.zendesk.com/api-reference/integration-services/registry/integrations.md) - [Bundles](https://developer.zendesk.com/api-reference/integration-services/registry/bundles.md) - [Job Specs](https://developer.zendesk.com/api-reference/integration-services/registry/jobspecs.md) - [Introduction](https://developer.zendesk.com/api-reference/integration-services/trigger-events/introduction.md) - [Ticket events](https://developer.zendesk.com/api-reference/integration-services/trigger-events/ticket-events.md) - [User events](https://developer.zendesk.com/api-reference/integration-services/trigger-events/user-events.md) - [Organization events](https://developer.zendesk.com/api-reference/integration-services/trigger-events/organization-events.md) - [Custom object events](https://developer.zendesk.com/api-reference/integration-services/trigger-events/custom-object-events.md) - [Activity events](https://developer.zendesk.com/api-reference/integration-services/trigger-events/activity-events.md) ## API Reference: Live Chat - [Live Chat](https://developer.zendesk.com/api-reference/live-chat/introduction.md) - [Chats](https://developer.zendesk.com/api-reference/live-chat/chat-api/chats.md) - [Agents](https://developer.zendesk.com/api-reference/live-chat/chat-api/agents.md) - [Agent Events](https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_agent_events_api.md) - [Visitors](https://developer.zendesk.com/api-reference/live-chat/chat-api/visitors.md) - [Accounts](https://developer.zendesk.com/api-reference/live-chat/chat-api/accounts.md) - [Incremental Exports](https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export.md) - [Departments](https://developer.zendesk.com/api-reference/live-chat/chat-api/departments.md) - [Triggers](https://developer.zendesk.com/api-reference/live-chat/chat-api/triggers.md) - [OAuth Clients](https://developer.zendesk.com/api-reference/live-chat/chat-api/oauth_clients.md) - [OAuth Tokens](https://developer.zendesk.com/api-reference/live-chat/chat-api/oauth_tokens.md) - [Shortcuts](https://developer.zendesk.com/api-reference/live-chat/chat-api/shortcuts.md) - [Bans](https://developer.zendesk.com/api-reference/live-chat/chat-api/bans.md) - [Goals](https://developer.zendesk.com/api-reference/live-chat/chat-api/goals.md) - [Skills](https://developer.zendesk.com/api-reference/live-chat/chat-api/skills.md) - [Roles](https://developer.zendesk.com/api-reference/live-chat/chat-api/roles.md) - [Routing Settings](https://developer.zendesk.com/api-reference/live-chat/chat-api/routing_settings.md) - [Introduction](https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/introduction.md) - [Metrics](https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/metrics.md) - [Streaming API](https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/streaming.md) - [REST API](https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/rest.md) - [Chat Conversations API](https://developer.zendesk.com/api-reference/live-chat/chat-conversations-api/conversations-api.md) ## API Reference: Reseller - [Introduction](https://developer.zendesk.com/api-reference/reseller/getting_started.md) - [Reseller API](https://developer.zendesk.com/api-reference/reseller/api_reference.md) ## API Reference: Sales CRM - [Sales CRM](https://developer.zendesk.com/api-reference/sales-crm/introduction.md) - [Pricing and Rate Limits](https://developer.zendesk.com/api-reference/sales-crm/rate-limits.md) - [Requests](https://developer.zendesk.com/api-reference/sales-crm/requests.md) - [Responses](https://developer.zendesk.com/api-reference/sales-crm/responses.md) - [Errors](https://developer.zendesk.com/api-reference/sales-crm/errors.md) - [OAuth 2.0 Introduction](https://developer.zendesk.com/api-reference/sales-crm/authentication/introduction.md) - [OAuth Requests](https://developer.zendesk.com/api-reference/sales-crm/authentication/requests.md) - [Errors](https://developer.zendesk.com/api-reference/sales-crm/authentication/errors.md) - [OAuth Reference](https://developer.zendesk.com/api-reference/sales-crm/authentication/reference.md) - [Introduction](https://developer.zendesk.com/api-reference/sales-crm/sync/introduction.md) - [Sync Protocol](https://developer.zendesk.com/api-reference/sales-crm/sync/protocol.md) - [Sync Requests](https://developer.zendesk.com/api-reference/sales-crm/sync/requests.md) - [Sync Reference](https://developer.zendesk.com/api-reference/sales-crm/sync/reference.md) - [Introduction](https://developer.zendesk.com/api-reference/sales-crm/search/introduction.md) - [Search API Quick Start](https://developer.zendesk.com/api-reference/sales-crm/search/quick-start.md) - [Schemas](https://developer.zendesk.com/api-reference/sales-crm/search/schemas.md) - [Query Language](https://developer.zendesk.com/api-reference/sales-crm/search/query-language.md) - [Response Format](https://developer.zendesk.com/api-reference/sales-crm/search/response.md) - [Custom Fields Mapping](https://developer.zendesk.com/api-reference/sales-crm/search/custom-fields-mapping.md) - [Projections](https://developer.zendesk.com/api-reference/sales-crm/search/projections.md) - [Filtering](https://developer.zendesk.com/api-reference/sales-crm/search/filtering.md) - [Graph Expressions](https://developer.zendesk.com/api-reference/sales-crm/search/graph-expressions.md) - [Sorting](https://developer.zendesk.com/api-reference/sales-crm/search/sorting.md) - [Aggregations](https://developer.zendesk.com/api-reference/sales-crm/search/aggregations.md) - [Request Batching](https://developer.zendesk.com/api-reference/sales-crm/search/batching.md) - [GraphQL](https://developer.zendesk.com/api-reference/sales-crm/search/graphql.md) - [Firehose Overview](https://developer.zendesk.com/api-reference/sales-crm/firehose/overview.md) - [Appointments](https://developer.zendesk.com/api-reference/sales-crm/firehose/appointments.md) - [Associated Contacts](https://developer.zendesk.com/api-reference/sales-crm/firehose/associated-contacts.md) - [Calls](https://developer.zendesk.com/api-reference/sales-crm/firehose/calls.md) - [Collaboration](https://developer.zendesk.com/api-reference/sales-crm/firehose/collaborations.md) - [Collaboration Request](https://developer.zendesk.com/api-reference/sales-crm/firehose/collaboration-requests.md) - [Contacts](https://developer.zendesk.com/api-reference/sales-crm/firehose/contacts.md) - [Custom Fields](https://developer.zendesk.com/api-reference/sales-crm/firehose/custom-fields.md) - [Deals](https://developer.zendesk.com/api-reference/sales-crm/firehose/deals.md) - [Documents](https://developer.zendesk.com/api-reference/sales-crm/firehose/documents.md) - [Leads](https://developer.zendesk.com/api-reference/sales-crm/firehose/leads.md) - [Line Items](https://developer.zendesk.com/api-reference/sales-crm/firehose/line-items.md) - [Loss Reasons](https://developer.zendesk.com/api-reference/sales-crm/firehose/loss-reasons.md) - [Notes](https://developer.zendesk.com/api-reference/sales-crm/firehose/notes.md) - [Orders](https://developer.zendesk.com/api-reference/sales-crm/firehose/orders.md) - [Products](https://developer.zendesk.com/api-reference/sales-crm/firehose/products.md) - [Sources](https://developer.zendesk.com/api-reference/sales-crm/firehose/sources.md) - [Stages](https://developer.zendesk.com/api-reference/sales-crm/firehose/stages.md) - [Tags](https://developer.zendesk.com/api-reference/sales-crm/firehose/tags.md) - [Tasks](https://developer.zendesk.com/api-reference/sales-crm/firehose/tasks.md) - [Unqualified Reasons](https://developer.zendesk.com/api-reference/sales-crm/firehose/unqualified-reasons.md) - [Users](https://developer.zendesk.com/api-reference/sales-crm/firehose/users.md) - [Visits](https://developer.zendesk.com/api-reference/sales-crm/firehose/visits.md) - [Introduction](https://developer.zendesk.com/api-reference/sales-crm/resources/introduction.md) - [Account](https://developer.zendesk.com/api-reference/sales-crm/resources/account.md) - [Address](https://developer.zendesk.com/api-reference/sales-crm/resources/address.md) - [Associated Contacts](https://developer.zendesk.com/api-reference/sales-crm/resources/associated-contacts.md) - [Call Outcomes](https://developer.zendesk.com/api-reference/sales-crm/resources/call-outcomes.md) - [Calls](https://developer.zendesk.com/api-reference/sales-crm/resources/calls.md) - [Collaborations](https://developer.zendesk.com/api-reference/sales-crm/resources/collaborations.md) - [Contacts](https://developer.zendesk.com/api-reference/sales-crm/resources/contacts.md) - [Custom Fields](https://developer.zendesk.com/api-reference/sales-crm/resources/custom-fields.md) - [Deal Sources](https://developer.zendesk.com/api-reference/sales-crm/resources/deal-sources.md) - [Deal Unqualified Reasons](https://developer.zendesk.com/api-reference/sales-crm/resources/deal-unqualified-reasons.md) - [Deals](https://developer.zendesk.com/api-reference/sales-crm/resources/deals.md) - [Documents](https://developer.zendesk.com/api-reference/sales-crm/resources/documents.md) - [Lead Conversions](https://developer.zendesk.com/api-reference/sales-crm/resources/lead-conversions.md) - [Lead Sources](https://developer.zendesk.com/api-reference/sales-crm/resources/lead-sources.md) - [Lead Unqualified Reasons](https://developer.zendesk.com/api-reference/sales-crm/resources/lead-unqualified-reasons.md) - [Leads](https://developer.zendesk.com/api-reference/sales-crm/resources/leads.md) - [Line Items](https://developer.zendesk.com/api-reference/sales-crm/resources/line-items.md) - [Loss Reasons](https://developer.zendesk.com/api-reference/sales-crm/resources/loss-reasons.md) - [Notes](https://developer.zendesk.com/api-reference/sales-crm/resources/notes.md) - [Orders](https://developer.zendesk.com/api-reference/sales-crm/resources/orders.md) - [Pipelines](https://developer.zendesk.com/api-reference/sales-crm/resources/pipelines.md) - [Products](https://developer.zendesk.com/api-reference/sales-crm/resources/products.md) - [Sequence Enrollments](https://developer.zendesk.com/api-reference/sales-crm/resources/sequence-enrollments.md) - [Sequences](https://developer.zendesk.com/api-reference/sales-crm/resources/sequences.md) - [Stages](https://developer.zendesk.com/api-reference/sales-crm/resources/stages.md) - [Tags](https://developer.zendesk.com/api-reference/sales-crm/resources/tags.md) - [Tasks](https://developer.zendesk.com/api-reference/sales-crm/resources/tasks.md) - [Text Messages](https://developer.zendesk.com/api-reference/sales-crm/resources/text-messages.md) - [Users](https://developer.zendesk.com/api-reference/sales-crm/resources/users.md) - [Visit Outcomes](https://developer.zendesk.com/api-reference/sales-crm/resources/visit-outcomes.md) - [Visits](https://developer.zendesk.com/api-reference/sales-crm/resources/visits.md) - [Apps](https://developer.zendesk.com/api-reference/sales-crm/apps/apps.md) - [App Locations](https://developer.zendesk.com/api-reference/sales-crm/apps/app-locations.md) ## API Reference: Status API - [Status API](https://developer.zendesk.com/api-reference/status_api/status_api.md) ## API Reference: Workforce Management (WFM) - [Workforce Management (WFM)](https://developer.zendesk.com/api-reference/wfm/introduction.md) ## API Reference: Zendesk QA - [Zendesk QA](https://developer.zendesk.com/api-reference/qa/introduction.md) - [Import](https://developer.zendesk.com/api-reference/qa/import.md) - [Export](https://developer.zendesk.com/api-reference/qa/export.md) ## API Reference: Custom Data - [Introduction](https://developer.zendesk.com/api-reference/custom-data/introduction.md) - [Custom Objects](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_objects.md) - [Custom Object Fields](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_fields.md) - [Lookup Relationships](https://developer.zendesk.com/api-reference/ticketing/lookup_relationships/lookup_relationships.md) - [Custom Object Permissions](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_permissions.md) - [Custom Object Records](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_records.md) - [Custom Object Record Attachments](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_record_attachments.md) - [Object Triggers](https://developer.zendesk.com/api-reference/custom-data/custom-objects/object_triggers.md) - [Custom Object Record Events](https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_record_events.md) ## API Reference: Ticketing - [Ticketing](https://developer.zendesk.com/api-reference/ticketing/introduction.md) - [Tickets](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets.md) - [Attachments](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments.md) - [Ticket Comments](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments.md) - [Ticket Forms](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_forms.md) - [Ticket Fields](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields.md) - [Requests](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests.md) - [Ticket Import](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_import.md) - [Ticket Audits](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits.md) - [Ticket Metrics](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics.md) - [Ticket Metric Events](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metric_events.md) - [Ticket Activities](https://developer.zendesk.com/api-reference/ticketing/tickets/activity_stream.md) - [Ticket Skips](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_skips.md) - [Suspended Tickets](https://developer.zendesk.com/api-reference/ticketing/tickets/suspended_tickets.md) - [Email Notifications](https://developer.zendesk.com/api-reference/ticketing/tickets/email_notifications.md) - [Custom Ticket Statuses](https://developer.zendesk.com/api-reference/ticketing/tickets/custom_ticket_statuses.md) - [Sharing Agreements](https://developer.zendesk.com/api-reference/ticketing/tickets/sharing_agreements.md) - [Ticket Form Statuses](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_form_statuses.md) - [Conversation Log](https://developer.zendesk.com/api-reference/ticketing/tickets/conversation_log.md) - [Users](https://developer.zendesk.com/api-reference/ticketing/users/users.md) - [User Identities](https://developer.zendesk.com/api-reference/ticketing/users/user_identities.md) - [Profiles API](https://developer.zendesk.com/api-reference/ticketing/users/profiles_api/profiles_api.md) - [Events API](https://developer.zendesk.com/api-reference/ticketing/users/events-api/events-api.md) - [User Fields](https://developer.zendesk.com/api-reference/ticketing/users/user_fields.md) - [User Passwords](https://developer.zendesk.com/api-reference/ticketing/users/user_passwords.md) - [Zendesk events](https://developer.zendesk.com/api-reference/ticketing/users/events-api/zendesk_events.md) - [Organizations](https://developer.zendesk.com/api-reference/ticketing/organizations/organizations.md) - [Organization Memberships](https://developer.zendesk.com/api-reference/ticketing/organizations/organization_memberships.md) - [Organization Fields](https://developer.zendesk.com/api-reference/ticketing/organizations/organization_fields.md) - [Organization Subscriptions](https://developer.zendesk.com/api-reference/ticketing/organizations/organization_subscriptions.md) - [Lookup Relationships](https://developer.zendesk.com/api-reference/ticketing/lookup_relationships/lookup_relationships.md) - [Groups](https://developer.zendesk.com/api-reference/ticketing/groups/groups.md) - [Group Memberships](https://developer.zendesk.com/api-reference/ticketing/groups/group_memberships.md) - [Search](https://developer.zendesk.com/api-reference/ticketing/ticket-management/search.md) - [Incremental Exports](https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports.md) - [Tags](https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags.md) - [CSAT Survey Responses](https://developer.zendesk.com/api-reference/ticketing/ticket-management/csat_survey_responses.md) - [CSAT Surveys](https://developer.zendesk.com/api-reference/ticketing/ticket-management/csat_surveys.md) - [Satisfaction Ratings](https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_ratings.md) - [Satisfaction Reasons](https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_reasons.md) - [Job Statuses](https://developer.zendesk.com/api-reference/ticketing/ticket-management/job_statuses.md) - [Dynamic Content Items](https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content.md) - [Dynamic Content Item Variants](https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content_item_variants.md) - [Schedules](https://developer.zendesk.com/api-reference/ticketing/ticket-management/schedules.md) - [Skill-based Routing](https://developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing.md) - [Incremental Skill-based Routing](https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_skill_based_routing.md) - [Resource Collections](https://developer.zendesk.com/api-reference/ticketing/ticket-management/resource_collections.md) - [Workspaces](https://developer.zendesk.com/api-reference/ticketing/ticket-management/workspaces.md) - [Bookmarks](https://developer.zendesk.com/api-reference/ticketing/ticket-management/bookmarks.md) - [Views](https://developer.zendesk.com/api-reference/ticketing/business-rules/views.md) - [Triggers](https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers.md) - [Trigger Categories](https://developer.zendesk.com/api-reference/ticketing/business-rules/trigger_categories.md) - [Macros](https://developer.zendesk.com/api-reference/ticketing/business-rules/macros.md) - [Automations](https://developer.zendesk.com/api-reference/ticketing/business-rules/automations.md) - [SLA Policies](https://developer.zendesk.com/api-reference/ticketing/business-rules/sla_policies.md) - [Group SLA Policies](https://developer.zendesk.com/api-reference/ticketing/business-rules/group_sla_policies.md) - [Deletion Schedules](https://developer.zendesk.com/api-reference/ticketing/business-rules/deletion_schedules.md) - [Custom Agent Roles](https://developer.zendesk.com/api-reference/ticketing/account-configuration/custom_roles.md) - [Account Settings](https://developer.zendesk.com/api-reference/ticketing/account-configuration/account_settings.md) - [Support Addresses](https://developer.zendesk.com/api-reference/ticketing/account-configuration/support_addresses.md) - [Sessions](https://developer.zendesk.com/api-reference/ticketing/account-configuration/sessions.md) - [Brand Agents](https://developer.zendesk.com/api-reference/ticketing/account-configuration/brand_agents.md) - [Brands](https://developer.zendesk.com/api-reference/ticketing/account-configuration/brands.md) - [Locales](https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales.md) - [Audit Logs](https://developer.zendesk.com/api-reference/ticketing/account-configuration/audit_logs.md) - [Access Logs](https://developer.zendesk.com/api-reference/ticketing/account-configuration/access_logs.md) - [Push Notification Devices](https://developer.zendesk.com/api-reference/ticketing/account-configuration/push_notification_devices.md) - [Channel Framework](https://developer.zendesk.com/api-reference/ticketing/account-configuration/channel_framework.md) - [X (formerly Twitter) Channel](https://developer.zendesk.com/api-reference/ticketing/account-configuration/x_channel.md) - [Zendesk Public IPs](https://developer.zendesk.com/api-reference/ticketing/account-configuration/public_ips.md) - [Remote Authentications](https://developer.zendesk.com/api-reference/ticketing/account-configuration/remote_authentications.md) - [Security Settings](https://developer.zendesk.com/api-reference/ticketing/account-configuration/security_settings.md) - [OAuth Tokens](https://developer.zendesk.com/api-reference/ticketing/oauth/oauth_tokens.md) - [OAuth Tokens for Grant Types](https://developer.zendesk.com/api-reference/ticketing/oauth/grant_type_tokens.md) - [OAuth Clients](https://developer.zendesk.com/api-reference/ticketing/oauth/oauth_clients.md) - [Global OAuth Clients](https://developer.zendesk.com/api-reference/ticketing/oauth/global_clients.md) - [Apps](https://developer.zendesk.com/api-reference/ticketing/apps/apps.md) - [App Location Installations](https://developer.zendesk.com/api-reference/ticketing/apps/app_location_installations.md) - [App Locations](https://developer.zendesk.com/api-reference/ticketing/apps/app_locations.md) - [Targets](https://developer.zendesk.com/api-reference/ticketing/targets/targets.md) - [Target Failures](https://developer.zendesk.com/api-reference/ticketing/targets/target_failures.md) - [Side Conversations](https://developer.zendesk.com/api-reference/ticketing/side_conversation/side_conversation.md) - [Side Conversation Events](https://developer.zendesk.com/api-reference/ticketing/side_conversation/side_conversation_event.md) - [Side Conversation Attachment](https://developer.zendesk.com/api-reference/ticketing/side_conversation/side_conversation_attachment.md) - [JIRA Integration Links (V2)](https://developer.zendesk.com/api-reference/ticketing/jira_v2/jira_integration_links_v2.md) - [JIRA Links](https://developer.zendesk.com/api-reference/ticketing/jira/jira_links.md) - [Jira Integration API](https://developer.zendesk.com/api-reference/ticketing/jira/jira.md) - [Approval Requests](https://developer.zendesk.com/api-reference/ticketing/approvals/approval_requests.md) - [Task List Templates](https://developer.zendesk.com/api-reference/ticketing/tasks/task_list_templates.md) - [Task Lists](https://developer.zendesk.com/api-reference/ticketing/tasks/task_lists.md) - [Task List Events](https://developer.zendesk.com/api-reference/ticketing/tasks/task_list_events.md) ## API Reference: IT Asset Management - [Introduction](https://developer.zendesk.com/api-reference/it-asset-management/introduction.md) - [Assets](https://developer.zendesk.com/api-reference/it-asset-management/assets.md) - [Asset Types](https://developer.zendesk.com/api-reference/it-asset-management/asset_types.md) - [Asset Fields](https://developer.zendesk.com/api-reference/it-asset-management/asset_fields.md) - [Asset Locations](https://developer.zendesk.com/api-reference/it-asset-management/asset_locations.md) - [Asset Statuses](https://developer.zendesk.com/api-reference/it-asset-management/asset_statuses.md) ## API Reference: Voice - [Introduction](https://developer.zendesk.com/api-reference/voice/talk-api/introduction.md) - [Phone numbers](https://developer.zendesk.com/api-reference/voice/talk-api/phone_numbers.md) - [Digital lines](https://developer.zendesk.com/api-reference/voice/talk-api/digital_lines.md) - [Lines](https://developer.zendesk.com/api-reference/voice/talk-api/lines.md) - [Availabilities](https://developer.zendesk.com/api-reference/voice/talk-api/availabilities.md) - [Greetings](https://developer.zendesk.com/api-reference/voice/talk-api/greetings.md) - [Callback Requests](https://developer.zendesk.com/api-reference/voice/talk-api/callback_requests.md) - [Stats](https://developer.zendesk.com/api-reference/voice/talk-api/stats.md) - [Incremental Exports](https://developer.zendesk.com/api-reference/voice/talk-api/incremental_exports.md) - [Recordings](https://developer.zendesk.com/api-reference/voice/talk-api/recordings.md) - [Addresses](https://developer.zendesk.com/api-reference/voice/talk-api/addresses.md) - [Voice Settings](https://developer.zendesk.com/api-reference/voice/talk-api/voice_settings.md) - [IVRs](https://developer.zendesk.com/api-reference/voice/talk-api/ivrs.md) - [IVR Menus](https://developer.zendesk.com/api-reference/voice/talk-api/ivr_menus.md) - [IVR Routes](https://developer.zendesk.com/api-reference/voice/talk-api/ivr_routes.md) - [Introduction](https://developer.zendesk.com/api-reference/voice/talk-partner-edition-api/introduction.md) - [Basics](https://developer.zendesk.com/api-reference/voice/talk-partner-edition-api/basics.md) - [Calls](https://developer.zendesk.com/api-reference/voice/talk-partner-edition-api/calls.md) ## API Reference: Zendesk Web Widget and SDKs - [Zendesk Web Widget and SDKs](https://developer.zendesk.com/api-reference/widget-messaging/introduction.md) - [Authentication](https://developer.zendesk.com/api-reference/widget-messaging/web/authentication.md) - [Core messaging Web Widget API](https://developer.zendesk.com/api-reference/widget-messaging/web/core.md) - [Messaging Web Widget events API](https://developer.zendesk.com/api-reference/widget-messaging/web/events.md) - [SDK API reference](https://developer.zendesk.com/api-reference/widget-messaging/android/core.md) - [iOS SDK API reference](https://developer.zendesk.com/api-reference/widget-messaging/ios/core.md) - [SDK API reference](https://developer.zendesk.com/api-reference/widget-messaging/unity/core.md) ## API Reference: Web Widget (Classic) - [Web Widget (Classic)](https://developer.zendesk.com/api-reference/widget/introduction.md) - [Core API](https://developer.zendesk.com/api-reference/widget/core.md) - [Contact Form API](https://developer.zendesk.com/api-reference/widget/contact_form.md) - [Help Center API](https://developer.zendesk.com/api-reference/widget/help-center-api.md) - [Chat API](https://developer.zendesk.com/api-reference/widget/chat-api.md) - [Talk API](https://developer.zendesk.com/api-reference/widget/talk-api.md) - [Answer Bot API](https://developer.zendesk.com/api-reference/widget/answer-bot-api.md) - [Settings reference](https://developer.zendesk.com/api-reference/widget/settings.md) - [Web Widget API v1](https://developer.zendesk.com/api-reference/widget/api.md) ## API Reference: Webhooks - [Webhooks](https://developer.zendesk.com/api-reference/webhooks/introduction.md) - [Webhooks API](https://developer.zendesk.com/api-reference/webhooks/webhooks-api/webhooks.md) - [Webhook event types](https://developer.zendesk.com/api-reference/webhooks/event-types/webhook-event-types.md) - [Article events](https://developer.zendesk.com/api-reference/webhooks/event-types/article-events.md) - [Community post events](https://developer.zendesk.com/api-reference/webhooks/event-types/community-events.md) - [Organization events](https://developer.zendesk.com/api-reference/webhooks/event-types/organization-events.md) - [User events](https://developer.zendesk.com/api-reference/webhooks/event-types/user-events.md) - [Agent Availability Events](https://developer.zendesk.com/api-reference/webhooks/event-types/agent-availability-events.md) - [Omnichannel routing configuration events](https://developer.zendesk.com/api-reference/webhooks/event-types/omnichannel-routing-configuration-events.md) - [Messaging metrics events](https://developer.zendesk.com/api-reference/webhooks/event-types/live-messaging-metrics-events.md) - [Ticket events](https://developer.zendesk.com/api-reference/webhooks/event-types/ticket-events.md) - [Messaging events](https://developer.zendesk.com/api-reference/webhooks/event-types/messaging-events.md) - [Access log events](https://developer.zendesk.com/api-reference/webhooks/event-types/access-log-events.md) ## API Reference: Introduction - [Introduction](https://developer.zendesk.com/api-reference/introduction/introduction.md) - [Developer community](https://developer.zendesk.com/api-reference/introduction/developer-community.md) - [Documentation conventions](https://developer.zendesk.com/api-reference/introduction/doc-conventions.md) - [Examples](https://developer.zendesk.com/api-reference/introduction/examples.md) - [Plan availability](https://developer.zendesk.com/api-reference/introduction/plan.md) - [Security and authentication](https://developer.zendesk.com/api-reference/introduction/security-and-auth.md) - [Rate limits](https://developer.zendesk.com/api-reference/introduction/rate-limits.md) - [Requests](https://developer.zendesk.com/api-reference/introduction/requests.md) - [Data types](https://developer.zendesk.com/api-reference/introduction/data-types.md) - [Pagination](https://developer.zendesk.com/api-reference/introduction/pagination.md) - [Working with AI tools](https://developer.zendesk.com/api-reference/introduction/ai_tools.md) - [Change policy](https://developer.zendesk.com/api-reference/introduction/api_changes.md) - [Undocumented APIs](https://developer.zendesk.com/api-reference/introduction/undocumented_apis.md) ## API Reference: Betas and EAPs - [Betas and EAPs](https://developer.zendesk.com/api-reference/betas/introduction.md) ## API Reference: Omnichannel - [Omnichannel](https://developer.zendesk.com/api-reference/agent-availability/introduction.md) - [Agent Availability API](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/introduction.md) - [Agent Availabilities](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/agent_availabilities.md) - [Agent Availability Attributes](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/agent_availability_attributes.md) - [Agent Status](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/agent_status.md) - [Channels](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/channels.md) - [Channel Attributes](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/channel_attributes.md) - [Work Items](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/work_items.md) - [Work Item Attributes](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/work_item_attributes.md) - [Pagination Links](https://developer.zendesk.com/api-reference/agent-availability/agent-availability-api/pagination_links.md) - [Capacity Rules API](https://developer.zendesk.com/api-reference/agent-availability/capacity-rules/capacity_rules_api.md) - [Assignees API](https://developer.zendesk.com/api-reference/agent-availability/capacity-rules/assignees_api.md) - [Pagination Links](https://developer.zendesk.com/api-reference/agent-availability/capacity-rules/pagination_links.md) - [Unified Agent Status API](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/introduction.md) - [Unified Agent Statuses](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/unified_agent_statuses.md) - [Unified Agent Status](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/unified_agent_status.md) - [Unified Agent Status Attributes](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/unified_agent_status_attributes.md) - [Unified Status](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/unified_status.md) - [Default Unified Status](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/default_unified_status.md) - [Default Unified Status Attributes](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/default_unified_status_attributes.md) - [Custom Unified Status](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/custom_unified_status.md) - [Custom Unified Status Attributes](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/custom_unified_status_attributes.md) - [Channels](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/channels.md) - [Pagination Links](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/pagination_links.md) - [Agent Status Pagination Links](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/agent_status_pagination_links.md) - [Job Status](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/job_status.md) - [Job Status Results](https://developer.zendesk.com/api-reference/agent-availability/unified-agent-status-api/job_status_results.md) - [Account Groups Availability](https://developer.zendesk.com/api-reference/agent-availability/account-groups-availability/account_groups_availability.md) - [Omnichannel Engagements](https://developer.zendesk.com/api-reference/agent-availability/omnichannel-engagements/omnichannel_engagements.md) - [Queue Events](https://developer.zendesk.com/api-reference/agent-availability/queue-events/queue_events.md) - [Omnichannel Routing Queues](https://developer.zendesk.com/api-reference/agent-availability/omnichannel_routing_queues/omnichannel_routing_queues.md) - [Omnichannel Routing Percentage-based Queues API](https://developer.zendesk.com/api-reference/agent-availability/omnichannel_routing_queues/omnichannel_routing_percentage_queues.md) ## API Reference: AI Agents - [Introduction](https://developer.zendesk.com/api-reference/ai-agents/introduction.md) - [Authentication](https://developer.zendesk.com/api-reference/ai-agents/authentication.md) - [AI Agents Chat API](https://developer.zendesk.com/api-reference/ai-agents/chat/chat.md) - [AI Agents Chat API Webhook](https://developer.zendesk.com/api-reference/ai-agents/chat/chat-webhook.md) - [AI Agents Ticket API](https://developer.zendesk.com/api-reference/ai-agents/ticket/ticket.md) - [AI Agents Ticket API Webhook](https://developer.zendesk.com/api-reference/ai-agents/ticket/ticket-webhook.md) - [Widget Escalation API](https://developer.zendesk.com/api-reference/ai-agents/widget-escalation/widget-escalation.md) - [AI Agents Widget Escalation API Webhook](https://developer.zendesk.com/api-reference/ai-agents/widget-escalation/widget-escalation-webhook.md) - [AI Agents Data Export API](https://developer.zendesk.com/api-reference/ai-agents/data-export/data-export.md) - [Delete User Data API](https://developer.zendesk.com/api-reference/ai-agents/delete-user-data/delete-user-data.md)