Widgets to Apps

Are you a current customer? Widgets as you know them are changing to become "apps"

You can still do the same things, but now backed with a fully documented framework to make development easy and maintainable

Learn about apps

Getting Started

Want to integrate Zendesk with your product, customer database or have a cool idea?

Zendesk Apps allow you to add further functionality to your Zendesk account, backed by a flexible framework

Get started with apps

Expert Reference

If you've already completed our getting started guide you must be an expert now!

Take a look at our expert reference guide to learn about some of the more advanced features of the Zendesk Apps frameworks

Expert reference guide

Frequently Asked Questions about Apps

  • I'm an existing customer, do I need to change anything?

    Your existing widget that customize your web portal (what your customers see) are completely unaffected, nothing you need to do. If you want to have your custom widgets working in the new Zendesk, start by reading our Migrating widgets to apps guide.

  • What do I need to know in order to build a Zendesk app?

    You'll need to good understanding of JavaScript, jQuery, Handlebars.js, HTML, CSS and a general understanding of the interwebs. Have all of those? Check out our Getting started guide.

  • I have a cool idea, can I share my app?

    Appsolutely, we've built the Zendesk apps platform with the intention of making it open to anyone to come and develop and publish their own apps to the Zendesk community

Useful links

  • Apps community

    Questions? Ideas? Bugs (hey hey, don't judge, they happen)? Come and hang out with Zendesk app developers.

  • Apps Webinars

    Come along and learn the basics of the app framework

  • Changelog

    See all the new and fixed stuff that got added recently.