Legacy Custom Objects Events

Important: This API endpoint is deprecated and may be removed in a future release. Access to the endpoint is limited to accounts that were part of a previous EAP. The EAP has now ended and not open to new accounts.

Legacy custom objects events track the user actions executed on legacy object records and legacy object types. The following actions trigger an event:

• creating an object
• updating an object
• deleting an object

JSON format

Object Events are represented as JSON objects with the following properties:

Name	Type	Read-only	Mandatory	Description
created_at	string	true	false	The time the event was created
event_source	string	true	false	Currently, always "zen:sunshine"
event_type	string	true	false	The type of the event. Possible values: "create_object", "update_object", or "delete_object"
id	string	true	false	Automatically assigned when the event is created
object_id	string	true	false	The id of the object record
object_type	string	true	false	The type of object
properties	object	true	false	The attributes object of the object record

Example

{
  "created_at": "2019-03-29T01:09:00.000Z",
  "event_source": "zen:sunshine",
  "event_type": "create_object",
  "id": "5a93a697-51bf-11e9-bcd6-63c9631d595a",
  "object_id": "5a7967d6-51bf-11e9-bcd6-e1d3e751878e",
  "object_type": "test_object",
  "properties": {
    "attributes": {
      "id": "10",
      "name": "Macbook Air"
    }
  }
}

List Custom Object Events

• GET /api/sunshine/objects/events

Retrieves all create, update, delete events for legacy custom object records and types for a given account.

Allowed for

• Agents

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/sunshine/objects/events \
  -v -u {email_address}:{password}

Go

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	url := "https://support.zendesk.com/api/sunshine/objects/events"
	method := "GET"
	req, err := http.NewRequest(method, url, nil)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://support.zendesk.com/api/sunshine/objects/events")
		.newBuilder();

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("GET", null)
		.addHeader("Content-Type", "application/json")
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');

var config = {
  method: 'GET',
  url: 'https://support.zendesk.com/api/sunshine/objects/events',
  headers: {
	'Content-Type': 'application/json',
  },
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests

url = "https://support.zendesk.com/api/sunshine/objects/events"
headers = {
	"Content-Type": "application/json",
}

response = requests.request(
	"GET",
	url,
	headers=headers
)

print(response.text)

Ruby

require "net/http"
uri = URI("https://support.zendesk.com/api/sunshine/objects/events")
request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

200 OK

// Status 200 OK

{
  "data": [
    {
      "created_at": "2019-03-29T01:09:00.000Z",
      "event_source": "zen:sunshine",
      "event_type": "create_object",
      "id": "5a93a697-51bf-11e9-bcd6-63c9631d595a",
      "object_id": "5a7967d6-51bf-11e9-bcd6-e1d3e751878e",
      "object_type": "test_object",
      "properties": {
        "attributes": {
          "id": "10",
          "name": "Macbook Air"
        }
      }
    }
  ],
  "links": {
    "next": null,
    "previous": null
  }
}