Authentication

Authenticating Zendesk API requests

Getting started

Using OAuth to authenticate API requests
Learn how OAuth authentication works and choose the right flow for your integration.

Migrating from API tokens to OAuth access tokens
Move from API tokens to OAuth with a step-by-step migration guide and rollout timeline.

Using OAuth to authenticate Zendesk API requests in a web app
Build a web app that completes the authorization code flow and calls Zendesk APIs on behalf of a user.

Using PKCE to make Zendesk OAuth access tokens more secure
Add PKCE to your authorization code flow for stronger security in browser and mobile scenarios.

Creating and using OAuth access tokens with the API
Create OAuth tokens using the API and use them to authenticate API requests.

Getting information about OAuth access tokens
List OAuth tokens and review token metadata such as scopes and associated resources.

Revoking an OAuth access token
Invalidate tokens that are no longer needed or may have been compromised.

Working with OAuth refresh tokens
Implement refresh-token handling so your integration can renew access automatically.