Live Chat

Enable your app to act as a Zendesk Chat agent

Enable your app to act as a Zendesk Chat agent

The Chat Conversations API allows your application to act as a Zendesk Chat agent and interact with your website visitors.The API uses the GraphQL data query language to give you more flexibility.

Getting started with the Chat Conversations API

Embed and extend Chat

Add Chat to your website or Help Center

In this article, we’ll walk you through the tasks you need to complete to make chat available to your customers on your website using the Web Widget, including enabling Chat and configuring the appearance.

Read the tutorial

Build apps for Chat

A Zendesk app is a small web application installed in the agent interface that extends the functionality of Zendesk Support, Chat, or Sell. Visit Apps for information on how to get started and follow a step by step guide on building your first Chat app.

Go to Apps