Integrations

Use the Create integration endpoint to register a ZIS integration. You can then create resources and workflows for the integration.

JSON format

Integrations are represented as JSON objects with the following properties:

Name Type Read-only Mandatory Description
description string true false The description of the integration
jwt_public_key string true false The public key of the JWT
zendesk_oauth_client object false false OAuth client for Zendesk. ZIS automatically creates this client when you register the integration.

Create Integration

  • POST /api/services/zis/registry/{integration}

Creates an integration using the specified integration parameter.

Authentication

You can authorize requests using basic authentication or an API token.

Allowed for

  • Admins

Deleting an integration

You can't delete an integration. However, you can disable it by uninstalling its job spec. See the Uninstall Job Spec endpoint.

Parameters

Name Type In Required Description
integration string Path true The name of the integration. integration can be up to 64 characters long. It can only include lower-case letters (a-z), numbers, dash (-), and underscore (_) characters

Example body

{  "description": "example integration"}

Code Samples

cURL
curl https://{subdomain}.zendesk.com/api/services/zis/registry/{integration} \-u {email_address}:{password} \-X POST \-H "Content-Type: application/json" \-d '{"description":"example integration"}'
Go
import (	"fmt"	"io"	"net/http"	"strings")
func main() {	url := "https://support.zendesk.com/api/services/zis/registry/my_integration"	method := "POST"	payload := strings.NewReader(`{  "description": "example integration"}`)	req, err := http.NewRequest(method, url, payload)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "username:password"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://support.zendesk.com/api/services/zis/registry/my_integration")		.newBuilder();RequestBody body = RequestBody.create(MediaType.parse("application/json"),		"""{  \"description\": \"example integration\"}""");
Request request = new Request.Builder()		.url(urlBuilder.build())		.method("POST", body)		.addHeader("Content-Type", "application/json")		.addHeader("Authorization", Credentials.basic("your-email", "your-password"))		.build();Response response = client.newCall(request).execute();
Nodejs
var axios = require('axios');var data = JSON.stringify({  "description": "example integration"});
var config = {  method: 'POST',  url: 'https://support.zendesk.com/api/services/zis/registry/my_integration',  headers: {	'Content-Type': 'application/json',	'Authorization': 'Basic <auth-value>', // Base64 encoded "username:password"  },  data : data,};
axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
Python
import requestsimport json
url = "https://support.zendesk.com/api/services/zis/registry/my_integration"
payload = json.loads("""{  "description": "example integration"}""")headers = {	"Content-Type": "application/json",}
response = requests.request(	"POST",	url,	auth=('<username>', '<password>'),	headers=headers,	json=payload)
print(response.text)
Ruby
require "net/http"uri = URI("https://support.zendesk.com/api/services/zis/registry/my_integration")request = Net::HTTP::Post.new(uri, "Content-Type": "application/json")request.body = %q({  "description": "example integration"})request.basic_auth "username", "password"response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|	http.request(request)end

Example response(s)

200 OK
// Status 200 OK
{  "description": "example integration",  "jwt_public_key": "The RSA Public Key to be saved",  "zendesk_oauth_client": {    "id": 10066,    "identifier": "zis_my_integration",    "secret": "secret"  }}
400 Bad Request
// Status 400 Bad Request
{  "errors": [    {      "code": "1010",      "detail": "error message",      "status": "400"    }  ],  "message": "Unauthorized"}
401 Unauthorized
// Status 401 Unauthorized
{  "errors": [    {      "code": "1001",      "detail": "error message",      "status": "401"    }  ],  "message": "Unauthorized"}
500 Internal Server Error
// Status 500 Internal Server Error
{  "errors": [    {      "code": "1050",      "detail": "error message",      "status": "500"    }  ],  "message": "Server Error"}