Triggers

You can use the API to get or set the Trigger information.

JSON Format

Triggers are represented as JSON objects with the following properties:

Name	Type	Read-only	Mandatory	Description
description	string	false	false	The description of the trigger
enabled	integer	false	false	Whether the trigger is enabled or not
id	integer	true	false	The ID of the trigger
name	string	false	false	The name of the trigger

Example

{
  "description": "Visitor entered page",
  "enabled": 1,
  "id": 4,
  "name": "Good Trigger"
}

List Triggers

• GET /api/v2/triggers

Lists triggers for an account.

Allowed for

• Owner
• Administrator

Using curl

curl https://www.zopim.com/api/v2/triggers \
  -v -u {email_address}:{password}

Example Response

Status 200 OK

[
  {
    "description": "Visitor entered page",
    "enabled": 1,
    "id": 4,
    "name": "Good Trigger"
  },
  {
    "description": "Visitor requested chat",
    "enabled": 1,
    "id": 5,
    "name": "Better Trigger"
  }
]

Create Trigger

• POST /api/v2/triggers

Adds a trigger to an account.

Allowed for

• Owner
• Administrator

Using curl

curl https://www.zopim.com/api/v2/triggers \
  -d '{
        "name" : "Good Trigger",
        "enabled" : 1,
        "description" : "Visitor requested chat"
  }' \
  -v -u {email_address}:{password} \
  -X POST -H "Content-Type: application/json"

Example Response

Status 201 Created

{
  "description": "Visitor requested chat",
  "enabled": 1,
  "id": 4,
  "name": "Good Trigger"
}

Show Trigger

• GET /api/v2/triggers/{trigger_name}

Returns trigger information by specifying its name.

Allowed for

• Owner
• Administrator

Parameters

Name	Type	In	Required	Description
trigger_name	string	Path	true	The name of the trigger

Using curl

curl https://www.zopim.com/api/v2/triggers/{trigger_name} \
  -v -u {email_address}:{password}

Example Response

Status 200 OK

{
  "description": "Visitor entered page",
  "enabled": 1,
  "id": 4,
  "name": "Good Trigger"
}

Update Trigger

• PUT /api/v2/triggers/{trigger_name}

Updates the data of a trigger.

Allowed for

• Owner
• Administrator

Parameters

Name	Type	In	Required	Description
trigger_name	string	Path	true	The name of the trigger

Using curl

curl https://www.zopim.com/api/v2/triggers/{trigger_name} \
  -d '{
        "name" : "Best Trigger",
        "description" : "Visitor requested new chat"
  }' \
  -v -u {email_address}:{password} \
  -X PUT -H "Content-Type: application/json"

Example Response

Status 200 OK

{
  "description": "Visitor requested new chat",
  "enabled": 1,
  "id": 4,
  "name": "Best Trigger"
}

Delete Trigger

• DELETE /api/v2/triggers/{trigger_name}

Deletes a trigger.

Allowed for

• Owner
• Administrator

Parameters

Name	Type	In	Required	Description
trigger_name	string	Path	true	The name of the trigger

Using curl

curl https://www.zopim.com/api/v2/triggers/{trigger_name} \
  -v -u {email_address}:{password} -X DELETE

Example Response

Status 204 No Content