This is the reference documentation for the Zendesk Talk Partner Edition API. The Talk Partner Edition API is part of the Zendesk v2 API. Any general mechanisms and conventions, such as authentication and pagination, work as described in the Support v2 API documentation and are considered implied in this reference.

The Basics section covers basic telephony features such as screen popping of tickets and user profiles, as well as creating voicemail tickets. The Calls section details advanced features such as the standard call object and the new voice comment.

Talk Partner Edition is required to use this API.

For potential integration features you can build with the API, see the Talk Partner Edition developer guide.