Visitors

You can use the API to get or set Visitor information.

JSON Format

Visitors are represented as JSON objects with the following attributes.

Name	Type	Read-only	Description
id	integer	yes	The ID of the visitor
name	string	no	The name to be displayed for the visitor
created	timestamp	no	The create date for the visitor
email	email	no	The email ID of the visitor
banned	boolean	no	Whether the visitor is currently banned or not
notes	string	yes	Any additional notes about the visitor
phone	string	no	The phone number of the visitor (if available)
external_id	string	yes	The external ID of the visitor

Get a Visitor

GET /api/v2/visitors/{visitor_id}

Fetches a visitor by his or her Visitor ID

Allowed for

Owner
Administrator

Using cURL

curl https://www.zopim.com/api/v2/visitors/(visitor_id) \
  -v -u {email_address}:{password}

Example Response

HTTP/1.1 200 OK
Content-Type: application/json

{
  "id": 1,
  "name": "Visitor 1",
  "email": "john@doe.com",
  "created": "2014-09-01T10:29:59Z",
  "banned": false,
  "notes": "This visitor is really cool.",
  "phone": "+65 12345678",
  "external_id": "john_extid"
}

Create Visitor

POST /api/v2/visitors

Allows the account owner/administrator to add more visitors

Allowed for

Owner
Administrator

Using cURL

curl https://www.zopim.com/api/v2/visitors \
  -d '{
        "name": Visitor 1,
        "email": "john@doe.com",
        "notes": "This visitor is really cool.",
        "phone": +65 12345678
      }' \
  -v -u {email_address}:{password} \
  -X POST -H "Content-Type: application/json"

Example Response

HTTP/1.1 201 Created
Content-Type: application/json

{
  "id":1,
  "name":"Visitor 1",
  ...
}

Update Visitor

PUT /api/v2/visitors/{visitor_id}

Allows an account owner/admin to update details of visitor.

Allowed for

Owner
Administrator

Using cURL

curl https://www.zopim.com/api/v2/agents/{agent_id} \
  -d '{"display_name": "John"}' \
  -v -u {email_address}:{password}
  -X PUT -H "Content-Type: application/json"

Example Response

HTTP/1.1 200 OK
Content-Type: application/json

{
  "id":1,
  "name":"John",
  ...
}