Default Unified Status
Unified statuses that are provided by Zendesk, part of the Unified Agent Statuses JSON response.
JSON format
Default unified statuses are represented as JSON objects with the following properties:
Name | Type | Read-only | Mandatory | Description |
---|---|---|---|---|
attributes | object | true | true | Attributes about the default unified status |
id | integer | true | true | The unified status id, unique per account |
type | string | true | true | String indicating the type of data returned |
Example
{
"attributes": {
"description": "Can receive work",
"name": "online"
},
"id": 3,
"type": "agent_status"
}