Default Unified Status Attributes

Attributes about the default unified status, part of the Default Unified Status JSON response.

JSON format

Default unified status attributes are represented as JSON objects with the following properties:

Name	Type	Read-only	Mandatory	Description
description	string	true	false	The unified status description
display_settings	object	true	false	Display settings that control how the unified status appears in the unified status switcher
name	string	true	true	The name displayed to agents in the unified status switcher, unique per account
updated_at	string	true	false	The timestamp which the unified status was last updated

Attributes about the default unified status

Example

{
  "description": "Can receive work",
  "display_settings": {
    "order": 3,
    "show_channel_states": false,
    "visible_to_agents": true
  },
  "name": "online",
  "updated_at": "2021-07-21T17:32:28Z"
}