Default Unified Status

Unified statuses that are provided by Zendesk, part of the Unified Agent Statuses JSON response.

JSON format

Default unified statuses are represented as JSON objects with the following properties:

NameTypeRead-onlyMandatoryDescription
attributesobjectfalsetrueAttributes about the default unified status
idintegertruetrueThe unified status id, unique per account
typestringtruefalseString indicating the type of data returned

Example

{  "attributes": {    "description": "Can receive work",    "name": "online"  },  "id": 3,  "type": "agent_status"}