Unified Status
A unified status represented by it's name and ID, part of the Unified Agent Status Attributes JSON response.
JSON format
Unified status are represented as JSON objects with the following properties:
Name | Type | Read-only | Mandatory | Description |
---|---|---|---|---|
id | integer | true | true | The unified status id, unique per account |
name | string | true | true | The name displayed to agents in the unified status switcher, unique per account |
A Unified Status object, represented by it's ID and name.
Example
{
"id": 123,
"name": "In a meeting"
}