Unified Status

A unified status represented by it's name and ID, part of the Unified Agent Status Attributes JSON response.

JSON format

Unified status are represented as JSON objects with the following properties:

NameTypeRead-onlyMandatoryDescription
idintegertruefalseThe unified status id, unique per account
namestringfalsefalseThe name displayed to agents in the unified status switcher, unique per account

A Unified Status object, represented by it's ID and name.