New Request page

New Request page

The New Request page template is rendered when a user navigates to https://{yoursubdomain}.zendesk.com/hc/{locale}/requests/new.

Available properties

You can use the following properties in the New Request page template.

Name	Type	Description
parent	object	A request object that represents a related closed request. It may or may not exist
promoted_articles	array	An array of promoted article objects
ticket_forms	array	An array of ticket form objects
help_center	object	A help_center object that holds information and settings about the current help center
settings	object	A settings object with custom settings for the current theme
signed_in	boolean	Whether the user is logged in or not
featured_posts	array	An array of featured post objects

Available helpers

You can use the following helpers in this page template. You can also use any built-in helpers, global helpers, or global advanced helpers.

Name	Description
breadcrumbs	Breadcrumbs for the Request List page. See breadcrumbs helper
follow_up	Link to the parent request, if it exists. See follow_up helper
request_form	The request form. See request_form helper

Example

<nav class="sub-nav">
  {{breadcrumbs}}
  {{search}}
</nav>

<h1 class="page-header">
  {{t 'submit_a_request'}}
  {{#if parent}}
    <span class="follow-up-hint">
      {{follow_up}}
    </span>
  {{/if}}
</h1>

<div class="form">
  {{request_form}}
</div>