Search Results page

Search Results page

The Search Results page template is rendered when a user navigates to https://{yoursubdomain}.zendesk.com/hc/{locale}/search.

Available properties

You can use the following properties in the search results template.

Name	Type	Description
query	string	The searched query
results_count	integer	The number of results of the search
results	array	An array of search result objects containing all the article and post results from the knowledge base and community
promoted_articles	array	An array of promoted article objects
ticket_forms	array	An array of ticket form objects
help_center	object	A help_center object that holds information and settings about the current help center
settings	object	A settings object with custom settings for the current theme
help_center_filters	array	An array of filter objects. Use these filters to iterate through help centers when searching multiple help centers
source_filters	array	An array of filter objects. Use these filters to iterate through help centers and external sources when searching multiple help centers and/or external sources
type_filters	array	An array of filter objects. Use these filters to iterate through content types (articles, posts or external types) when searching across multiple content types
filters	array	An array of filter objects
subfilters	array	An array of filter objects. Use these filters to drill down into the search results categories (for knowledge base results) or topics (for community posts)
content_tag_filters	array	An array of filter objects. Use these filters to iterate through content tags when searching by them. Searching by multiple content tags isn't supported
signed_in	boolean	Whether the user is logged in or not
featured_posts	array	An array of featured post objects
brand	object	A brand object representing the current brand
user	object	A user object representing the current user

Available helpers

You can use the following helpers in this page template. You can also use any built-in helpers, global helpers, or global advanced helpers.

Name	Description
breadcrumbs	Breadcrumbs for the search page. See breadcrumbs helper
pagination	Pagination links. See pagination helper
generative_answers	Quick answers box that displays AI-generated answers to the user's question. See generative answers helper

Example

<nav class="sub-nav sub-nav-far clearfix">
  {{breadcrumbs}}
  {{search}}
</nav>

<div class="search-results clearfix">
  <h1>{{results_count}} results found for "{{query}}"</h1>

  {{#each help_center_filters}}
    <li>
      <a href="{{url}}">{{name}} ({{count}})</a>
    </li>
  {{/each}}

  {{#each filters}}
    <li>
      <a href="{{url}}">{{name}} ({{count}})</a>
    </li>
  {{/each}}

  {{#each subfilters}}
    <li>
      <a href="{{url}}">{{name}} ({{count}})</a>
    </li>
  {{/each}}

  {{#each results}}
    <div>
      <a href="{{url}}">{{title}}</a>
      <p class="search-result-description">{{text}}</p>
    </div>
  {{/each}}

</div>

{{pagination}}