Introduction

This is the reference documentation for the Zendesk APIs. The topics in the introduction cover features shared by the following APIs:

• Ticketing
• Help Center
• Voice

The following APIs have additional introductory information:

• Live Chat
• Sales CRM
• Custom Data
• Conversations (Messaging)

In addition to the API reference docs, the following resources are available:

• Zendesk developer tutorials and articles
• Zendesk APIs community
• Zendesk Platform Developers workspace on Slack (sign up form)

Developer terms

Any access to or use of the Zendesk APIs is subject to the following:

• Zendesk Developer Terms
• Change policy