User Profile page
User Profile page
The User Profile page template is rendered when a user navigates to https://{yoursubdomain}.zendesk.com/hc/{locale}/profiles/{user_id}.
Available properties
| Name | Type | Description |
|---|---|---|
| description | string | The description of the user |
| post_count | integer | The number of posts created by the user |
| comment_count | integer | The number of comments created by the user |
| vote_count | integer | The number of votes created by the user |
| article_count | integer | The number of articles created by the user |
| total_activity | integer | The total number of articles, votes, posts, comments, and subscriptions created by the user |
| follower_count | integer | The number of followers of the user |
| following_count | integer | The number of people that this user is following |
| subscription_count | integer | The number of subscriptions created by the user |
| member_since | timestamp | The time at which the first contribution has been made by the user |
| last_activity_at | timestamp | The time of the last activity of the user |
| sorter_description | string | The description for each sorter |
| private_profile | boolean | If the Help Center user profiles setting is private |
| visible | boolean | Whether the user profiles setting is public. true for private user profiles only if the viewer is the owner of the profile or an is an agent |
| activities | array | An array of activity objects |
| current_sorter | object | The current sorter object |
| sorters | array | An array of filter objects for the page. See Sorters below |
| contributions | array | The array of contribution objects |
| filters | array | An array of filter objects for the page |
| current_filter | object | The current filter object |
| user | object | The user object |
| signed_in | boolean | Whether the user is logged in or not |
| featured_posts | array | An array of featured post objects |
Available helpers
| Name | Description |
|---|---|
| subscribe | A link to follow or unfollow new contributions by this user, See subscribe |
| actions | A split button menu of possible actions to take on the current user profile, including editing the profile and user badges |
| edit | A link to edit the current user profile. Similar to actions but only supports profile editing |
| pagination | Pagination links, See pagination helper |
| change_password | Show the change password modal. See change_password helper |
Filters
Iterating through the filters array of filter objects adds the following links in the table below to the page. In the tab names, n is the count.
| Identifier | Tab Name (en-us) | Remarks |
|---|---|---|
| activities | Activity overview | |
| badges | Badges (n) | Included if User Badges is enabled. |
| articles | Articles (n) | |
| posts  | Posts (n) | Included if Community is enabled |
| comments | Comments (n) | Included if Community is enabled |
Sorters
Iterating through the sorters array of filter objects adds the following links to the page:
| Link text | Action |
|---|---|
| Recent activity | Sorts by the most recent activity in descending order. Activity are actions taken on the object, such as creating or updating it |
| Votes | Sorts by the highest vote sum in descending order |
Example
<header class="profile-header"><div class="profile-info"><div class="profile-avatar {{#if user.agent}}profile-avatar-agent{{/if}}"><img class="avatar" src="{{user.avatar_url}}" alt="Avatar"/></div><div class="basic-info"><h1 class="name">{{#if user.url}}<a href="{{user.url}}" target="_zendesk_lotus" title="{{t 'open_user_in_support'}}">{{user.name}}</a>{{else}}{{user.name}}{{/if}}</h1></div><div class="options">{{#if private_profile}}<span class="profile-private-badge">{{t 'private'}}</span>{{/if}}{{actions class='user-profile-actions split-button'}}{{subscribe}}</div>{{#if description}}<p class="description">{{description}}</p>{{/if}}<ul class="profile-stats profile-stats-activity"><li class="stat"><span class="stat-label">{{t 'total_activity'}}</span><span class="stat-value">{{total_activity}}</span></li><li class="stat"><span class="stat-label">{{t 'last_activity'}}</span><span class="stat-value">{{#if last_activity_at}}{{date last_activity_at timeago=true}}{{else}}{{t 'no_activity_yet'}}{{/if}}</span></li><li class="stat"><span class="stat-label">{{t 'member_since'}}</span><span class="stat-value">{{#if member_since}}{{date member_since timeago=true}}{{else}}{{t 'no_activity_yet'}}{{/if}}</span></li></ul></div>