Content Tags

You can assign a content tag to posts and articles to loosely group them together. For more information, see About Content tags in Zendesk help.

JSON format

Content Tags are represented as JSON objects with the following properties:

Name	Type	Read-only	Mandatory	Description
created_at	string	false	true	When the content tag was created
id	string	false	true	Automatically assigned when the content tag is created
name	string	false	true	The name of the content tag
updated_at	string	false	true	When the content tag was last updated

Example

{
  "created_at": "2022-10-13T12:00:00.000Z",
  "id": "01GFXGBX7YZ9ASWTCVMASTK8ZS",
  "name": "feature request",
  "updated_at": "2022-10-13T12:00:00.000Z"
}

Search Content Tags

• GET /api/v2/guide/content_tags

Returns a paginated list of content tags.

You can filter results using the filter[name_prefix] query string parameter. Requests using the parameter only show content tags with names that start with a specified prefix. If a prefix is not provided or is set to an empty string, the endpoint returns all content tags.

You can use the sort query string parameter to sort results by id or name. To return results in descending order, add a - prefix to the sort value. Example: ?sort=-name.

Allowed for

• Guide managers
• Guide agents
• Guide end users

Parameters

Name	Type	In	Required	Description
filter	object	Query	false	A group of query parameters for filtering search results
page	object	Query	false	A group of query parameters used for pagination. See Pagination
sort	string	Query	false	Options for sorting the result set by field and direction. Values with no prefix stand for ASC order. Values with the - prefix stand for DESC order. Allowed values are "id", "-id", "name", or "-name".

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags?filter[name_prefix]=feature&page[size]=1&sort=name \
-g -v -u {email_address}/token:{api_token}

Go

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags?filter=&page=&sort="
	method := "GET"
	req, err := http.NewRequest(method, url, nil)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags")
		.newBuilder()
		.addQueryParameter("filter", "")
		.addQueryParameter("page", "")
		.addQueryParameter("sort", "");
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("GET", null)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');

var config = {
  method: 'GET',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
  params: {
    'filter': '',
    'page': '',
    'sort': '',
  },
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags?filter=&page=&sort="
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"GET",
	url,
	auth=auth,
	headers=headers
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags")
uri.query = URI.encode_www_form("filter": "", "page": "", "sort": "")
request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

200 OK

// Status 200 OK

{
  "meta": {
    "after_cursor": "MW",
    "before_cursor": "MQ",
    "has_more": true
  },
  "records": [
    {
      "created_at": "2022-10-13T12:00:00.000Z",
      "id": "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "name": "feature request",
      "updated_at": "2022-10-13T12:00:00.000Z"
    }
  ]
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

Count Content Tags

• GET /api/v2/guide/content_tags/count

Counts the number of content tags matching the filters.

Allowed for

• Guide managers
• Guide agents
• Guide end users

Parameters

Name	Type	In	Required	Description
filter	object	Query	false	A group of query parameters used to filter the available data down to a subset

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags/count?filter[name_prefix]=feature \
-g -v -u {email_address}/token:{api_token}

Go

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/count?filter="
	method := "GET"
	req, err := http.NewRequest(method, url, nil)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/count")
		.newBuilder()
		.addQueryParameter("filter", "");
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("GET", null)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');

var config = {
  method: 'GET',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/count',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
  params: {
    'filter': '',
  },
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/count?filter="
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"GET",
	url,
	auth=auth,
	headers=headers
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/count")
uri.query = URI.encode_www_form("filter": "")
request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

200 OK

// Status 200 OK

{
  "refreshed_at": "2022-10-13T12:00:00.000Z",
  "value": 42
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

Show Content Tag

• GET /api/v2/guide/content_tags/{id}

Shows information about a single content tag.

Allowed for

• Guide managers
• Guide agents
• Guide end users

Parameters

Name	Type	In	Required	Description
id	string	Path	true	The content tag id

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags/{id} \
-v -u {email_address}/token:{api_token}

Go

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"
	method := "GET"
	req, err := http.NewRequest(method, url, nil)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
		.newBuilder();
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("GET", null)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');

var config = {
  method: 'GET',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"GET",
	url,
	auth=auth,
	headers=headers
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

200 OK

// Status 200 OK

{
  "content_tag": {
    "created_at": "2022-10-13T12:00:00.000Z",
    "id": "01GFXGBX7YZ9ASWTCVMASTK8ZS",
    "name": "feature request",
    "updated_at": "2022-10-13T12:00:00.000Z"
  }
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

Create Content Tag

• POST /api/v2/guide/content_tags

Allowed for

• Guide managers
• Guide agents

Example body

{
  "content_tag": {
    "name": "feature request"
  }
}

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags \
-d '{"content_tag": {"name": "feature request"}}' \
-v -u {email_address}/token:{api_token} \
-X POST -H "Content-Type: application/json"

Go

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags"
	method := "POST"
	payload := strings.NewReader(`{
  "content_tag": {
    "name": "feature request"
  }
}`)
	req, err := http.NewRequest(method, url, payload)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags")
		.newBuilder();
RequestBody body = RequestBody.create(MediaType.parse("application/json"),
		"""
{
  \"content_tag\": {
    \"name\": \"feature request\"
  }
}""");
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("POST", body)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');
var data = JSON.stringify({
  "content_tag": {
    "name": "feature request"
  }
});

var config = {
  method: 'POST',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
  data : data,
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
import json
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags"

payload = json.loads("""{
  "content_tag": {
    "name": "feature request"
  }
}""")
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"POST",
	url,
	auth=auth,
	headers=headers,
	json=payload
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags")
request = Net::HTTP::Post.new(uri, "Content-Type": "application/json")
request.body = %q({
  "content_tag": {
    "name": "feature request"
  }
})
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

201 Created

// Status 201 Created

{
  "content_tag": {
    "created_at": "2022-10-13T12:00:00.000Z",
    "id": "01GFXGBX7YZ9ASWTCVMASTK8ZS",
    "name": "feature request",
    "updated_at": "2022-10-13T12:00:00.000Z"
  }
}

400 Bad Request

// Status 400 Bad Request

{
  "errors": [
    {
      "code": "BadRequest",
      "meta": {},
      "status": "400",
      "title": "Invalid property"
    }
  ]
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

422 Unprocessable Entity

// Status 422 Unprocessable Entity

{
  "errors": [
    {
      "code": "UnprocessibleEntity",
      "meta": {},
      "status": "422",
      "title": "The request could not be processed"
    }
  ]
}

Update Content Tag

• PUT /api/v2/guide/content_tags/{id}

Allowed for

• Guide managers

Parameters

Name	Type	In	Required	Description
id	string	Path	true	The content tag id

Example body

{
  "content_tag": {
    "name": "need help"
  }
}

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags/{id} \
-d '{"content_tag": {"name": "need help"}}' \
-v -u {email_address}/token:{api_token} \
-X PUT -H "Content-Type: application/json"

Go

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"
	method := "PUT"
	payload := strings.NewReader(`{
  "content_tag": {
    "name": "need help"
  }
}`)
	req, err := http.NewRequest(method, url, payload)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
		.newBuilder();
RequestBody body = RequestBody.create(MediaType.parse("application/json"),
		"""
{
  \"content_tag\": {
    \"name\": \"need help\"
  }
}""");
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("PUT", body)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');
var data = JSON.stringify({
  "content_tag": {
    "name": "need help"
  }
});

var config = {
  method: 'PUT',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
  data : data,
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
import json
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"

payload = json.loads("""{
  "content_tag": {
    "name": "need help"
  }
}""")
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"PUT",
	url,
	auth=auth,
	headers=headers,
	json=payload
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
request = Net::HTTP::Put.new(uri, "Content-Type": "application/json")
request.body = %q({
  "content_tag": {
    "name": "need help"
  }
})
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

200 OK

// Status 200 OK

{
  "content_tag": {
    "created_at": "2022-10-13T12:00:00.000Z",
    "id": "01GFXGBX7YZ9ASWTCVMASTK8ZS",
    "name": "need help",
    "updated_at": "2022-10-13T12:00:00.000Z"
  }
}

400 Bad Request

// Status 400 Bad Request

{
  "errors": [
    {
      "code": "BadRequest",
      "meta": {},
      "status": "400",
      "title": "Invalid property"
    }
  ]
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

404 Not Found

// Status 404 Not Found

{
  "errors": [
    {
      "code": "NotFound",
      "meta": {},
      "status": "404",
      "title": "The Resource could not be found"
    }
  ]
}

422 Unprocessable Entity

// Status 422 Unprocessable Entity

{
  "errors": [
    {
      "code": "UnprocessibleEntity",
      "meta": {},
      "status": "422",
      "title": "The request could not be processed"
    }
  ]
}

Delete Content Tag

• DELETE /api/v2/guide/content_tags/{id}

Allowed for

• Guide managers

Parameters

Name	Type	In	Required	Description
id	string	Path	true	The content tag id

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags/{id} \
-v -u {email_address}/token:{api_token} \
-X DELETE"

Go

import (
	"fmt"
	"io"
	"net/http"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"
	method := "DELETE"
	req, err := http.NewRequest(method, url, nil)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
		.newBuilder();
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("DELETE", null)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');

var config = {
  method: 'DELETE',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR"
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"DELETE",
	url,
	auth=auth,
	headers=headers
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/01GFYBENPDGN1R6NAA4WRDNVFR")
request = Net::HTTP::Delete.new(uri, "Content-Type": "application/json")
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

204 No Content

// Status 204 No Content

null

400 Bad Request

// Status 400 Bad Request

{
  "errors": [
    {
      "code": "BadRequest",
      "meta": {},
      "status": "400",
      "title": "Invalid property"
    }
  ]
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}

Create Content Tags Job

• POST /api/v2/guide/content_tags/jobs

Creates a job that performs one of the supported actions as a batch operation.

The job.items request body parameter is an array of content tag IDs. The job.attributes.target_content_tag_id request body parameter is only required for the merge action.

Supported actions

• delete
• merge

Allowed for

• Guide managers

Example body

{
  "job": {
    "action": "delete",
    "items": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ]
  }
}

Code Samples

curl

curl https://{subdomain}.zendesk.com/api/v2/guide/content_tags/jobs \
-d '{"job": {"action": "delete", "items": ["01GFXGBX7YZ9ASWTCVMASTK8ZS", "01GFXH8B0P230ZNTNKF62MXQ5T"]}}' \
-v -u {email_address}/token:{api_token} \
-X POST -H "Content-Type: application/json"

Go

import (
	"fmt"
	"io"
	"net/http"
	"strings"
)

func main() {
	url := "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/jobs"
	method := "POST"
	payload := strings.NewReader(`{
  "job": {
    "action": "delete",
    "items": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ]
  }
}`)
	req, err := http.NewRequest(method, url, payload)

	if err != nil {
		fmt.Println(err)
		return
	}
	req.Header.Add("Content-Type", "application/json")
	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"

	client := &http.Client {}
	res, err := client.Do(req)
	if err != nil {
		fmt.Println(err)
		return
	}
	defer res.Body.Close()

	body, err := io.ReadAll(res.Body)
	if err != nil {
		fmt.Println(err)
		return
	}
	fmt.Println(string(body))
}

Java

import com.squareup.okhttp.*;
OkHttpClient client = new OkHttpClient();
HttpUrl.Builder urlBuilder = HttpUrl.parse("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/jobs")
		.newBuilder();
RequestBody body = RequestBody.create(MediaType.parse("application/json"),
		"""
{
  \"job\": {
    \"action\": \"delete\",
    \"items\": [
      \"01GFXGBX7YZ9ASWTCVMASTK8ZS\",
      \"01GFXH8B0P230ZNTNKF62MXQ5T\"
    ]
  }
}""");
String userCredentials = "your_email_address" + "/token:" + "your_api_token";
String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());

Request request = new Request.Builder()
		.url(urlBuilder.build())
		.method("POST", body)
		.addHeader("Content-Type", "application/json")
		.addHeader("Authorization", basicAuth)
		.build();
Response response = client.newCall(request).execute();

Nodejs

var axios = require('axios');
var data = JSON.stringify({
  "job": {
    "action": "delete",
    "items": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ]
  }
});

var config = {
  method: 'POST',
  url: 'https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/jobs',
  headers: {
	'Content-Type': 'application/json',
	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"
  },
  data : data,
};

axios(config)
.then(function (response) {
  console.log(JSON.stringify(response.data));
})
.catch(function (error) {
  console.log(error);
});

Python

import requests
import json
from requests.auth import HTTPBasicAuth

url = "https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/jobs"

payload = json.loads("""{
  "job": {
    "action": "delete",
    "items": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ]
  }
}""")
headers = {
	"Content-Type": "application/json",
}
email_address = 'your_email_address'
api_token = 'your_api_token'
# Use basic authentication
auth = HTTPBasicAuth(f'{email_address}/token', api_token)

response = requests.request(
	"POST",
	url,
	auth=auth,
	headers=headers,
	json=payload
)

print(response.text)

Ruby

require "net/http"
require "base64"
uri = URI("https://your_account_subdomain.zendesk.com/api/v2/api/v2/guide/content_tags/jobs")
request = Net::HTTP::Post.new(uri, "Content-Type": "application/json")
request.body = %q({
  "job": {
    "action": "delete",
    "items": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ]
  }
})
email = "your_email_address"
api_token = "your_api_token"
credentials = "#{email}/token:#{api_token}"
encoded_credentials = Base64.strict_encode64(credentials)
request["Authorization"] = "Basic #{encoded_credentials}"
response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|
	http.request(request)
end

Example response(s)

201 Created

// Status 201 Created

{
  "job": {
    "results": [
      "01GFXGBX7YZ9ASWTCVMASTK8ZS",
      "01GFXH8B0P230ZNTNKF62MXQ5T"
    ],
    "status": "completed"
  }
}

400 Bad Request

// Status 400 Bad Request

{
  "errors": [
    {
      "code": "BadRequest",
      "meta": {},
      "status": "400",
      "title": "Invalid property"
    }
  ]
}

403 Forbidden

// Status 403 Forbidden

{
  "errors": [
    {
      "code": "Forbidden",
      "meta": {},
      "status": "403",
      "title": "Access to the resource is forbidden"
    }
  ]
}