Approval request page templates

Approval request page templates are accessible once approval requests are enabled in your account.

There are two approval requests page templates:

  • the approval request list page
  • the approval request page

Approval request pages are displayed only in help centers where approval requests are enabled.

The approval request list page appears when a user visits https://{yoursubdomain}.zendesk.com/hc/{locale}/approval_requests/.

The approval request page appears when a user visits https://{yoursubdomain}.zendesk.com/hc/{locale}/approval_requests/{approval_request_id}.

Available properties

The following properties can be used in both the service list page template and the service page template.

NameTypeDescription
brandobjectA brand object representing the current brand
help_centerobjectA help_center object that holds information and settings about the current help center
settingsobjectA settings object with custom settings for the current theme
signed_inbooleanWhether the user is logged in or not
userobjectA user object representing the current user

Available helpers

The following helpers are available for use in the approval request list and approval request page templates. You can also use any built-in helpers, global helpers, or global advanced helpers.

NameDescription
breadcrumbsBreadcrumbs for the current page. See breadcrumbs helper

Example

<div class="container">  <div id="main-content">    <div id="approval-request-list"></div>  </div></div>