New Request page
New Request page
The New Request page template is rendered when a user navigates to https://{yoursubdomain}.zendesk.com/hc/{locale}/requests/new.
Available properties
You can use the following properties in the New Request page template.
| Name | Type | Description |
|---|---|---|
| parent | object | A request object that represents a related closed request. It may or may not exist |
| promoted_articles | array | An array of promoted article objects |
| ticket_forms | array | An array of ticket form objects |
| help_center | object | A help_center object that holds information and settings about the current help center |
| settings | object | A settings object with custom settings for the current theme |
| signed_in | boolean | Whether the user is logged in or not |
| featured_posts | array | An array of featured post objects |
Available helpers
You can use the following helpers in this page template. You can also use any built-in helpers, global helpers, or global advanced helpers.
| Name | Description |
|---|---|
| breadcrumbs | Breadcrumbs for the Request List page. See breadcrumbs helper |
| follow_up | Link to the parent request, if it exists. See follow_up helper |
| request_form | The request form. See request_form helper |
Example
<nav class="sub-nav">{{breadcrumbs}}{{search}}</nav><h1 class="page-header">{{t 'submit_a_request'}}{{#if parent}}<span class="follow-up-hint">{{follow_up}}</span>{{/if}}</h1><div class="form">{{request_form}}</div>