Request List page

The Request list page template is rendered when an end user selects My Activities from the dropdown and clicks Requests.

Available properties

You can use the following properties in the Request list page template.

Name Type Description
filters array An array of filter objects for the page
current_filter object The current filter object
sorters array An array of filter objects for the page. See Sorters below
current_sorter object The current filter object
query string The current search query
requests array An array of request objects
promoted_articles array An array of promoted article objects
ticket_forms array An array of ticket form objects
help_center object A help_center object that holds information and settings about the current help center
settings object A settings object with custom settings for the current theme

Available helpers

You can use the following helpers in this page template. You can also use any built-in helpers, global helpers, or global advanced helpers.

Name Description
request_list (beta) List of requests. See request_list helper
breadcrumbs Breadcrumbs for the Request list page. See breadcrumbs helper
pagination Pagination links. See pagination helper
form A form for data input. See bellow the available forms for this page

Available forms

You can add the following form to the Request list page template:

Name Description
requests_filter A form to filter which requests are shown

Use the form helper to insert it. See Form Helper.

Available identifiers

The following identifiers are available in this page:

Identifier Form Field(s) Description
query requests_filter input Identifies a search field
organization requests_filter label, select Identifies a dropdown to select an organization
status requests_filter label, select Identifies a dropdown to select a status


Iterating through the sorters array of filter objects adds the following links to the page:

Link text Action
Created Sorts by most recent creation time
Last activity Sorts by most recent activity in descending order


<header class="my-activities-header">  {{breadcrumbs}}</header>
<div class="requests-list">  <ul>    {{#each requests}}      <tr>        <td>{{id}}</td>        <td>          <a href="{{url}}">            {{#if subject}}              {{subject}}            {{else}}              {{excerpt description characters=50}}            {{/if}}          </a>        </td>        <td>          {{#is ../current_filter.identifier "my"}}            {{date created_at timeago=true}}          {{else}}            {{}}          {{/is}}        </td>        <td>{{date updated_at timeago=true}}</td>        <td>          <span class="request-status request-{{status}}" title="{{status_description}}">            {{status_name}}          </span>        </td>      </tr>    {{/each}}  </ul></div>