API Reference

Zendesk’s APIs are organized around REST. Our APIs have predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.

If you are new to the Zendesk APIs, take a look at our Beginners Guide.

Capabilities

Ticketing

Work with tickets, users and organizations and manage ticket workflows.

Support APINPS APIJIRA Integration API

Help Center

Help Center, Knowledge base and Community.

Help Center API

Live Chat

Live chat and messaging.

Chat APIReal Time Chat APIChat Conversations API

Voice

Call center software.

Talk APITalk Partner Edition API

Sell

Sales force automation.

Core APISync APIFirehose APISearch API

Custom data

Connect and understand all your customer data wherever it lives.

Custom Objects APIProfiles APIEvents API

Conversations

Unify messages from every channel into a single conversation and build interactive experiences.

Conversations API

Embedding Zendesk

Web Widget (Classic)

Control data passed to and from the Web Widget (Classic)

Web Widget (Classic) API

Answer Bot

Provide Help Center article suggestions for an enquiry.

Answer Bot API

Extending Zendesk

Apps

APIs to help you build apps for Zendesk Support, Sell and Chat

Apps Core APIApps Support APIApps Sell APIApps Chat API

Integration Services

APIs and trigger events information for building integrations with Zendesk Integration Services (ZIS)

ZIS Configs APIZIS Connections APIZIS Inbound Webhooks APIZIS Links APIZIS Registry APITrigger events reference