Jira Integration API

The official Jira integration service by Zendesk provides a streamlined collaboration experience for your support and engineering teams by bringing Zendesk Support and Jira together. The integration service consists of a Zendesk Support app, a Jira app, and a middleware that provides backend functionalities and data storage for apps. The Jira Integration API allows further customization of the integration to fit your particular requirements.


The Jira Integration API is part of the Zendesk API. It allows an authenticated admin user to view and create links between your Jira and Zendesk instances. Authentication works as described in the the Zendesk API introduction.

Run in Postman

If you use Postman, you can import the Jira Integration API endpoints as a collection into your Postman app, then try out different requests to learn how the API works. Click the following button to get started:

Run in Postman

If you don't use Postman, you can sign up for a free account on the Postman website and download the app. For more information about using Postman with Zendesk APIs, see Exploring Zendesk APIs with Postman.