A ticket trigger consists of one or more actions performed when a ticket is created or updated. The actions are performed only if certain conditions are met. For example, a ticket trigger can notify the customer when an agent changes the status of a ticket to Solved.

Ticket triggers also may depend on one or more conditions being met.

For more information on conditions and actions, see the following Help Center articles:

All your ticket triggers are checked from first to last each time a ticket is created or updated. The order of ticket triggers is important because the actions of one ticket trigger may affect another trigger. New ticket triggers are added in last place by default.

For more information, see Creating ticket triggers for automatic ticket updates and notifications .

Note: This endpoints described on this page apply only to ticket triggers. For object trigger API documentation, see Object Triggers.

JSON format

Triggers are represented as JSON objects with the following properties:

NameTypeRead-onlyMandatoryDescription
actionsarrayfalsetrueAn array of actions describing what the ticket trigger will do. See Actions reference
activebooleanfalsefalseWhether the ticket trigger is active
category_idstringfalsefalseThe ID of the category the ticket trigger belongs to
conditionsobjectfalsetrueAn object that describes the circumstances under which the trigger performs its actions. See Conditions reference
created_atstringtruefalseThe time the ticket trigger was created
defaultbooleantruefalseIf true, the ticket trigger is a standard trigger
descriptionstringfalsefalseThe description of the ticket trigger
idintegertruefalseAutomatically assigned when created
positionintegerfalsefalsePosition of the ticket trigger, determines the order they will execute in
raw_titlestringfalsefalseThe raw format of the title of the ticket trigger
titlestringfalsetrueThe title of the ticket trigger
updated_atstringtruefalseThe time of the last update of the ticket trigger
urlstringtruefalseThe url of the ticket trigger

Example

{  "actions": [    {}  ],  "active": true,  "category_id": "10026",  "conditions": {},  "created_at": "2012-09-25T22:50:26Z",  "default": false,  "description": "Close and save a ticket",  "id": 25,  "position": 8,  "raw_title": "Close and Save",  "title": "Close and Save",  "updated_at": "2012-09-25T22:50:26Z",  "url": "http://{subdomain}.zendesk.com/api/v2/triggers/25.json"}

List Ticket Triggers

  • GET /api/v2/triggers

Lists all ticket triggers for the current account.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed For

  • Agents

Sideloads

The following sideloads are supported. The usage sideloads are only supported on the Support Professional or Suite Growth plan or above.

NameWill sideload
app_installationThe app installation that requires each trigger, if present
permissionsThe permissions for each trigger
usage_1hThe number of times each trigger has been used in the past hour
usage_24hThe number of times each trigger has been used in the past day
usage_7dThe number of times each trigger has been used in the past week
usage_30dThe number of times each trigger has been used in the past thirty days

Parameters

NameTypeInRequiredDescription
activebooleanQueryfalseFilter by active triggers if true or inactive triggers if false
category_idstringQueryfalseFilter triggers by category ID
sortstringQueryfalseCursor-based pagination only. Possible values are "alphabetical", "created_at", "updated_at", or "position".
sort_bystringQueryfalseOffset pagination only. Possible values are "alphabetical", "created_at", "updated_at", "usage_1h", "usage_24h", or "usage_7d". Defaults to "position"
sort_orderstringQueryfalseOne of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others

Code Samples

curl
curl https://{subdomain}.zendesk.com/api/v2/triggers.json \  -v -u {email_address}/token:{api_token}
Go
import (	"fmt"	"io"	"net/http")
func main() {	url := "https://example.zendesk.com/api/v2/triggers?active=true&category_id=10026&sort=position&sort_by=position&sort_order=desc"	method := "GET"	req, err := http.NewRequest(method, url, nil)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://example.zendesk.com/api/v2/triggers")		.newBuilder()		.addQueryParameter("active", "true")		.addQueryParameter("category_id", "10026")		.addQueryParameter("sort", "position")		.addQueryParameter("sort_by", "position")		.addQueryParameter("sort_order", "desc");String userCredentials = "your_email_address" + "/token:" + "your_api_token";String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());
Request request = new Request.Builder()		.url(urlBuilder.build())		.method("GET", null)		.addHeader("Content-Type", "application/json")		.addHeader("Authorization", basicAuth)		.build();Response response = client.newCall(request).execute();
Nodejs
var axios = require('axios');
var config = {  method: 'GET',  url: 'https://example.zendesk.com/api/v2/triggers',  headers: {	'Content-Type': 'application/json',	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"  },  params: {    'active': 'true',    'category_id': '10026',    'sort': 'position',    'sort_by': 'position',    'sort_order': 'desc',  },};
axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
Python
import requestsfrom requests.auth import HTTPBasicAuth
url = "https://example.zendesk.com/api/v2/triggers?active=true&category_id=10026&sort=position&sort_by=position&sort_order=desc"headers = {	"Content-Type": "application/json",}email_address = 'your_email_address'api_token = 'your_api_token'# Use basic authenticationauth = HTTPBasicAuth(f'{email_address}/token', api_token)
response = requests.request(	"GET",	url,	auth=auth,	headers=headers)
print(response.text)
Ruby
require "net/http"require "base64"uri = URI("https://example.zendesk.com/api/v2/triggers")uri.query = URI.encode_www_form("active": "true", "category_id": "10026", "sort": "position", "sort_by": "position", "sort_order": "desc")request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")email = "your_email_address"api_token = "your_api_token"credentials = "#{email}/token:#{api_token}"encoded_credentials = Base64.strict_encode64(credentials)request["Authorization"] = "Basic #{encoded_credentials}"response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|	http.request(request)end

Example response(s)

200 OK
// Status 200 OK
{  "count": 2,  "next_page": null,  "previous_page": null,  "triggers": [    {      "actions": [],      "active": true,      "conditions": {},      "created_at": "2012-09-25T22:50:26Z",      "description": "Close and save a ticket",      "id": 25,      "position": 8,      "raw_title": "Close and Save",      "title": "Close and Save",      "updated_at": "2012-09-25T22:50:26Z",      "url": "http://{subdomain}.zendesk.com/api/v2/triggers/25.json"    },    {      "actions": [],      "active": false,      "conditions": {        "all": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          },          {            "field": "assignee_id",            "operator": "is",            "value": "296220096"          }        ],        "any": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          },          {            "field": "custom_status_id",            "operator": "includes",            "value": [              "1",              "2"            ]          }        ]      },      "created_at": "2012-09-25T22:50:26Z",      "description": "Assign a ticket with a priority tag",      "id": 26,      "position": 9,      "raw_title": "{{dc.assign_priority_tag}}",      "title": "Assign priority tag",      "updated_at": "2012-09-25T22:50:26Z",      "url": "http://{subdomain}.zendesk.com/api/v2/triggers/26.json"    }  ]}

List Active Ticket Triggers

  • GET /api/v2/triggers/active

Lists all active ticket triggers.

Pagination

  • Cursor pagination (recommended)
  • Offset pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed For

  • Agents

Sideloads

The following sideloads are supported:

NameWill sideload
app_installationThe app installation that requires each ticket trigger, if present
permissionsThe permissions for each trigger
usage_1hThe number of times each ticket trigger has been used in the past hour
usage_24hThe number of times each ticket trigger has been used in the past day
usage_7dThe number of times each ticket trigger has been used in the past week
usage_30dThe number of times each ticket trigger has been used in the past thirty days

Parameters

NameTypeInRequiredDescription
category_idstringQueryfalseFilter triggers by category ID
sortstringQueryfalseCursor-based pagination only. Possible values are "alphabetical", "created_at", "updated_at", or "position".
sort_bystringQueryfalseOffset pagination only. Possible values are "alphabetical", "created_at", "updated_at", "usage_1h", "usage_24h", or "usage_7d". Defaults to "position"
sort_orderstringQueryfalseOne of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others

Code Samples

curl
curl https://{subdomain}.zendesk.com/api/v2/triggers/active.json \  -v -u {email_address}/token:{api_token}
Go
import (	"fmt"	"io"	"net/http")
func main() {	url := "https://example.zendesk.com/api/v2/triggers/active?category_id=10026&sort=position&sort_by=position&sort_order=desc"	method := "GET"	req, err := http.NewRequest(method, url, nil)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://example.zendesk.com/api/v2/triggers/active")		.newBuilder()		.addQueryParameter("category_id", "10026")		.addQueryParameter("sort", "position")		.addQueryParameter("sort_by", "position")		.addQueryParameter("sort_order", "desc");String userCredentials = "your_email_address" + "/token:" + "your_api_token";String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());
Request request = new Request.Builder()		.url(urlBuilder.build())		.method("GET", null)		.addHeader("Content-Type", "application/json")		.addHeader("Authorization", basicAuth)		.build();Response response = client.newCall(request).execute();
Nodejs
var axios = require('axios');
var config = {  method: 'GET',  url: 'https://example.zendesk.com/api/v2/triggers/active',  headers: {	'Content-Type': 'application/json',	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"  },  params: {    'category_id': '10026',    'sort': 'position',    'sort_by': 'position',    'sort_order': 'desc',  },};
axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
Python
import requestsfrom requests.auth import HTTPBasicAuth
url = "https://example.zendesk.com/api/v2/triggers/active?category_id=10026&sort=position&sort_by=position&sort_order=desc"headers = {	"Content-Type": "application/json",}email_address = 'your_email_address'api_token = 'your_api_token'# Use basic authenticationauth = HTTPBasicAuth(f'{email_address}/token', api_token)
response = requests.request(	"GET",	url,	auth=auth,	headers=headers)
print(response.text)
Ruby
require "net/http"require "base64"uri = URI("https://example.zendesk.com/api/v2/triggers/active")uri.query = URI.encode_www_form("category_id": "10026", "sort": "position", "sort_by": "position", "sort_order": "desc")request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")email = "your_email_address"api_token = "your_api_token"credentials = "#{email}/token:#{api_token}"encoded_credentials = Base64.strict_encode64(credentials)request["Authorization"] = "Basic #{encoded_credentials}"response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|	http.request(request)end

Example response(s)

200 OK
// Status 200 OK
{  "count": 2,  "next_page": null,  "previous_page": null,  "triggers": [    {      "actions": [],      "active": true,      "conditions": {},      "created_at": "2012-09-25T22:50:26Z",      "description": "Close and save a ticket",      "id": 25,      "position": 8,      "raw_title": "Close and Save",      "title": "Close and Save",      "updated_at": "2012-09-25T22:50:26Z",      "url": "http://{subdomain}.zendesk.com/api/v2/triggers/25.json"    },    {      "actions": [],      "active": true,      "conditions": {        "all": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          },          {            "field": "assignee_id",            "operator": "is",            "value": "296220096"          }        ],        "any": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          }        ]      },      "created_at": "2012-09-25T22:50:26Z",      "description": "Assign a ticket with a priority tag",      "id": 26,      "position": 9,      "raw_title": "{{dc.assign_priority_tag}}",      "title": "Assign priority tag",      "updated_at": "2012-09-25T22:50:26Z",      "url": "http://{subdomain}.zendesk.com/api/v2/triggers/26.json"    }  ]}

Search Ticket Triggers

  • GET /api/v2/triggers/search?query={query}

Pagination

  • Offset pagination only

See Using Offset Pagination.

Allowed For

  • Agents

Sideloads

The following sideloads are supported. For more information, see Side-loading.

NameWill sideload
app_installationThe app installation that requires each ticket trigger, if present
permissionsThe permissions for each ticket trigger
usage_1hThe number of times each ticket trigger has been used in the past hour
usage_24hThe number of times each ticket trigger has been used in the past day
usage_7dThe number of times each ticket trigger has been used in the past week
usage_30dThe number of times each ticket trigger has been used in the past thirty days

Filter

Use the filter query parameter to filter a ticket trigger search by one or more attributes. For example, the following filter argument filters ticket triggers by the description attribute:

{  "json": {    "description": "Close a ticket"  }}

Parameters

NameTypeInRequiredDescription
activebooleanQueryfalseFilter by active triggers if true or inactive triggers if false
filterobjectQueryfalseTrigger attribute filters for the search. See Filter
includestringQueryfalseA sideload to include in the response. See Sideloads
querystringQuerytrueQuery string used to find all triggers with matching title
sortstringQueryfalseCursor-based pagination only. Possible values are "alphabetical", "created_at", "updated_at", or "position".
sort_bystringQueryfalseOffset pagination only. Possible values are "alphabetical", "created_at", "updated_at", "usage_1h", "usage_24h", or "usage_7d". Defaults to "position"
sort_orderstringQueryfalseOne of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others

Code Samples

curl
# With `query`:curl https://{subdomain}.zendesk.com/api/v2/triggers/search.json?query=close \  -v -u {email_address}/token:{api_token}
# With `filter`:curl https://{subdomain}.zendesk.com/api/v2/triggers/search.json \  -G --data-urlencode 'filter={"json":{"description":"Close a ticket"}}' \  -v -u {email_address}/token:{api_token}
Go
import (	"fmt"	"io"	"net/http")
func main() {	url := "https://example.zendesk.com/api/v2/triggers/search?active=true&filter=&include=usage_24h&query=important_trigger&sort=position&sort_by=position&sort_order=desc"	method := "GET"	req, err := http.NewRequest(method, url, nil)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://example.zendesk.com/api/v2/triggers/search")		.newBuilder()		.addQueryParameter("active", "true")		.addQueryParameter("filter", "")		.addQueryParameter("include", "usage_24h")		.addQueryParameter("query", "important_trigger")		.addQueryParameter("sort", "position")		.addQueryParameter("sort_by", "position")		.addQueryParameter("sort_order", "desc");String userCredentials = "your_email_address" + "/token:" + "your_api_token";String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());
Request request = new Request.Builder()		.url(urlBuilder.build())		.method("GET", null)		.addHeader("Content-Type", "application/json")		.addHeader("Authorization", basicAuth)		.build();Response response = client.newCall(request).execute();
Nodejs
var axios = require('axios');
var config = {  method: 'GET',  url: 'https://example.zendesk.com/api/v2/triggers/search',  headers: {	'Content-Type': 'application/json',	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"  },  params: {    'active': 'true',    'filter': '',    'include': 'usage_24h',    'query': 'important_trigger',    'sort': 'position',    'sort_by': 'position',    'sort_order': 'desc',  },};
axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
Python
import requestsfrom requests.auth import HTTPBasicAuth
url = "https://example.zendesk.com/api/v2/triggers/search?active=true&filter=&include=usage_24h&query=important_trigger&sort=position&sort_by=position&sort_order=desc"headers = {	"Content-Type": "application/json",}email_address = 'your_email_address'api_token = 'your_api_token'# Use basic authenticationauth = HTTPBasicAuth(f'{email_address}/token', api_token)
response = requests.request(	"GET",	url,	auth=auth,	headers=headers)
print(response.text)
Ruby
require "net/http"require "base64"uri = URI("https://example.zendesk.com/api/v2/triggers/search")uri.query = URI.encode_www_form("active": "true", "filter": "", "include": "usage_24h", "query": "important_trigger", "sort": "position", "sort_by": "position", "sort_order": "desc")request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")email = "your_email_address"api_token = "your_api_token"credentials = "#{email}/token:#{api_token}"encoded_credentials = Base64.strict_encode64(credentials)request["Authorization"] = "Basic #{encoded_credentials}"response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|	http.request(request)end

Example response(s)

200 OK
// Status 200 OK
{  "count": 2,  "next_page": null,  "previous_page": null,  "triggers": [    {      "actions": [],      "active": true,      "conditions": {        "all": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          },          {            "field": "assignee_id",            "operator": "is",            "value": "296220096"          }        ],        "any": [          {            "field": "status",            "operator": "less_than",            "value": "solved"          }        ]      },      "created_at": "2012-09-25T22:50:26Z",      "description": "Close and save a ticket",      "id": 25,      "position": 9,      "raw_title": "Close and Save",      "title": "Close and Save",      "updated_at": "2012-09-25T22:50:26Z"    },    {      "actions": [],      "active": true,      "conditions": {},      "created_at": "2012-09-25T22:50:26Z",      "id": 28,      "position": 9,      "raw_title": "{{dc.close_and_redirect}}",      "title": "Close and redirect to topics",      "updated_at": "2012-09-25T22:50:26Z"    }  ]}

Show Ticket Trigger

  • GET /api/v2/triggers/{trigger_id}

Allowed For

  • Agents

The Via Type value is a number instead of a text string. See Via types reference for the keys.

Parameters

NameTypeInRequiredDescription
trigger_idintegerPathtrueThe ID of the trigger

Code Samples

curl
curl https://{subdomain}.zendesk.com/api/v2/triggers/{trigger_id}.json \  -v -u {email_address}/token:{api_token}
Go
import (	"fmt"	"io"	"net/http")
func main() {	url := "https://example.zendesk.com/api/v2/triggers/198"	method := "GET"	req, err := http.NewRequest(method, url, nil)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://example.zendesk.com/api/v2/triggers/198")		.newBuilder();String userCredentials = "your_email_address" + "/token:" + "your_api_token";String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());
Request request = new Request.Builder()		.url(urlBuilder.build())		.method("GET", null)		.addHeader("Content-Type", "application/json")		.addHeader("Authorization", basicAuth)		.build();Response response = client.newCall(request).execute();
Nodejs
var axios = require('axios');
var config = {  method: 'GET',  url: 'https://example.zendesk.com/api/v2/triggers/198',  headers: {	'Content-Type': 'application/json',	'Authorization': 'Basic <auth-value>', // Base64 encoded "{email_address}/token:{api_token}"  },};
axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
Python
import requestsfrom requests.auth import HTTPBasicAuth
url = "https://example.zendesk.com/api/v2/triggers/198"headers = {	"Content-Type": "application/json",}email_address = 'your_email_address'api_token = 'your_api_token'# Use basic authenticationauth = HTTPBasicAuth(f'{email_address}/token', api_token)
response = requests.request(	"GET",	url,	auth=auth,	headers=headers)
print(response.text)
Ruby
require "net/http"require "base64"uri = URI("https://example.zendesk.com/api/v2/triggers/198")request = Net::HTTP::Get.new(uri, "Content-Type": "application/json")email = "your_email_address"api_token = "your_api_token"credentials = "#{email}/token:#{api_token}"encoded_credentials = Base64.strict_encode64(credentials)request["Authorization"] = "Basic #{encoded_credentials}"response = Net::HTTP.start uri.hostname, uri.port, use_ssl: true do |http|	http.request(request)end

Example response(s)

200 OK
// Status 200 OK
{  "trigger": {    "actions": [],    "active": true,    "category_id": "10026",    "conditions": {},    "created_at": "2012-09-25T22:50:26Z",    "description": "Close and save a ticket",    "id": 25,    "position": 8,    "raw_title": "Close and Save",    "title": "Close and Save",    "updated_at": "2012-09-25T22:50:26Z",    "url": "http://{subdomain}.zendesk.com/api/v2/triggers/25.json"  }}

List Ticket Trigger Action and Condition Definitions

  • GET /api/v2/triggers/definitions

Returns the definitions of the actions a ticket trigger can perform and the definitions of the conditions under which a ticket trigger can execute. The definition of the action includes a title ("Status"), a type ("list"), and possible values. The definition of the condition includes the same fields as well as the possible operators.

For a list of supported actions, see the Actions reference For a list of supported conditions, see the Conditions reference

Allowed For

  • Agents

Code Samples

curl
curl https://{subdomain}.zendesk.com/api/v2/triggers/definitions.json \  -v -u {email_address}/token:{api_token}
Go
import (	"fmt"	"io"	"net/http")
func main() {	url := "https://example.zendesk.com/api/v2/triggers/definitions"	method := "GET"	req, err := http.NewRequest(method, url, nil)
	if err != nil {		fmt.Println(err)		return	}	req.Header.Add("Content-Type", "application/json")	req.Header.Add("Authorization", "Basic <auth-value>") // Base64 encoded "{email_address}/token:{api_token}"
	client := &http.Client {}	res, err := client.Do(req)	if err != nil {		fmt.Println(err)		return	}	defer res.Body.Close()
	body, err := io.ReadAll(res.Body)	if err != nil {		fmt.Println(err)		return	}	fmt.Println(string(body))}
Java
import com.squareup.okhttp.*;OkHttpClient client = new OkHttpClient();HttpUrl.Builder urlBuilder = HttpUrl.parse("https://example.zendesk.com/api/v2/triggers/definitions")		.newBuilder();String userCredentials = "your_email_address" + "/token:" + "your_api_token";String basicAuth = "Basic " + java.util.Base64.getEncoder().encodeToString(userCredentials.getBytes());