Side Conversation Attachment
File attachments can be included on a side conversation.
JSON Format
Side Conversation Attachments are represented as JSON objects with the following properties:
Name | Type | Read-only | Mandatory | Description |
---|---|---|---|---|
content_type | string | true | false | The content type of the attachment |
height | integer | true | false | The height of the attachment image |
id | string | true | false | The ID of the side conversation attachment |
name | string | false | false | The name of the attachment |
size | integer | true | false | The size of the attachment |
width | integer | true | false | The width of the attachment image |
Example
{
"content_type": "image/png",
"height": 214,
"id": "s3-d2a3111e-26d9-4e1c-88b4-cf7c0649d81d",
"name": "image.png",
"size": 50645,
"width": 406
}
Create Side Conversation Attachments
POST /api/v2/tickets/side_conversations/attachments
Creates a new side conversation attachment.
Allowed For
- Agents
Request Body
Takes a file object as multipart/form-data for the uploaded attachment.
Using curl
curl https://{subdomain}.zendesk.com/api/v2/tickets/side_conversations/attachments.json \
-F 'file=' \
-H "Content-Type: multipart/form-data" -v -u {email_address}:{password} -X POST
Example Response
Status 201 Created
{
"content_type": "image/png",
"height": 214,
"id": "s3-d2a3111e-26d9-4e1c-88b4-cf7c0649d81d",
"name": "image.png",
"size": 50645,
"width": 406
}