Create theme brand assets

A brand assets package is available for anyone working with the Zendesk brand. It contains all the Zendesk brand identity assets – product logos, wordmarks, and various logomark sizes. For guidelines on how to use them, see the Zendesk Style Guide PDF included in the package.

Theme marketing assets

You should prepare the following files below for uploading when submitting or uploading a theme.

Theme hero image

The hero image must meet the following requirements:

  • PNG file format
  • Filename convention image.png
  • Image size 700px X 520px
  • The image has no rounded corners

Note: Please don't use Zendesk trademarks (original or modified) in any theme hero images.


You must provide 3-25 images when submitting a theme. Zendesk uses the screenshots in your theme listing on the Zendesk Marketplace.

The screenshots must meet the following requirements:

  • PNG file format
  • Image size less than 500 KB
  • Images have no rounded corners
  • Images have no padding and are full bleed

Next steps: Decide on license types and pricing