API Reference
Welcome to the Zendesk API reference docs. Whether you're an experienced developer and Zendesk user or just starting out, this is where you'll find the documentation you need.
Most of our APIs are organized by product capabilities. You'll find APIs for ticketing, help center, live chat, voice, sales CRM as well as some features that span capabilities, such as omnichannel routing and custom data. For each API, you'll find information about who can authenticate requests, detailed descriptions of endpoints, example requests, and other essential information to help you unlock the full potential of Zendesk.
Run in Postman
To quickly get started with the Zendesk APIs, you can use the Zendesk Public Workspace on Postman. The collection includes all Zendesk APIs except the Sell and Sunshine Conversations APIs.
Capabilities
Ticketing
Work with tickets, users and organizations and manage ticket workflows.
Support APIJIRA Integration APICustom data
Connect and understand all your customer data wherever it lives.
Custom Objects APILegacy Custom Objects APIConversations
Unify messages from every channel into a single conversation and build interactive experiences.
Conversations APIStatus
Get a list of active incidents and scheduled maintenance that may affect Zendesk availability.
Status APIEmbedding Zendesk
Web Widget
Control data passed to and from the Web Widget
Web Widget (Messaging) APIWeb Widget (Classic) APIZendesk SDK for Unity
Control data passed to and from the Zendesk SDK for Unity
Zendesk SDK for Unity (Messaging) APIExtending Zendesk
Apps
APIs to help you build apps for Zendesk Support, Sell and Chat
Apps Core APIApps Support APIApps Sell APIApps Chat APIIntegration Services
APIs and trigger events information for building integrations with Zendesk Integration Services (ZIS)
ZIS Configs APIConnections APIZIS Inbound Webhooks APIZIS Links APIZIS Registry APITrigger events reference