What is the Zendesk Marketplace?

The Zendesk Marketplace is where we showcase the apps that work well with our family of products. It's also where our customers discover and install apps into their Zendesk products.

The following 2 types of apps are available in the Marketplace:

Public apps

Public apps are built with the Zendesk App framework and can be installed directly from the Zendesk Marketplace. Public apps can be offered free of charge, or can be set up as a paid app.

Integration apps

Integration apps are integrations built using our REST API and generally live in a third-party product. These apps are discoverable in the Zendesk Marketplace but do not have components that can be installed in a Zendesk product.

So, you want to get your app in the Zendesk Marketplace?

By now, you've either already created an app or are considering building one. The steps below guide you through the process of publishing your app and becoming a Zendesk Marketplace partner.

  1. Request a sponsored test account

  2. Build and test your app

  3. Set up a global OAuth client

  4. Create assets

  5. Create content

  6. Set up payment options (if applicable)

  7. Register your organization

  8. Create your Marketplace profile

  9. Submit your app to the Zendesk Marketplace

  10. Follow the Zendesk marketing and PR guidelines