Swift Concurrency async/await

The public APIs of the Zendesk SDK support async/await operations. This feature is available only on iOS 13.0.0 and above.

• Initialize the Zendesk SDK and present the messaging view.

Task {
    do {
        let zendesk = try await Zendesk.initialize(withChannelKey: Const.channelKey, messagingFactory: DefaultMessagingFactory())
        if let messagingViewcontroller = zendesk.messaging?.messagingViewController() {
            // Present the messaging view controller according to your preference
            // for example:
            navigationController?.pushViewController(messagingViewcontroller, animated: true)
        }
    } catch let error {
        // Handle any initialization error
    }
}

• Authenticate and unauthenticate a user:

func login() {
    Task {
        do {
            let zendeskUser = try await Zendesk.instance?.loginUser(with: "JWT")
        } catch let error {
            // Handle any authentication error
        }
    }
}

func logout() {
    Task {
        do {
            try await Zendesk.instance?.logoutUser()
        } catch let error {
            // Handle any authentication error
        }
    }
}

• Send a page view event that captures a specific user interaction to the PageView endpoint:

// Create a `PageView` object
let pageView = PageView(pageTitle: pageTitle, url: url)
Task {
    do {
        try await Zendesk.instance?.sendPageViewEvent(pageView)
    } catch let error {
        // Handle any error
    }
}