Release Notes

All notable releases for the Zendesk SDK for iOS will be documented in this file.

The format is based on Keep a Changelog, and this project adheres to Semantic Versioning.

Offline banner to inform user of connectivity state with auto retries and retry button.
Send button animation to indicate progress of form submission.
Skeleton loader is displayed while images and avatars are downloading from the network.
Event Observer API to observe events emitted from the Zendesk SDK. See events documentation.
Event added that passes the unread message count when the total number of unread messages has updated.
API to get the total number of unread messages.
Text persistence for composer and form when in the background or network re-connection.
Form disclosure and navigation through iOS keyboard.

SDK initialization moved from the ZendeskSDKMessaging module to the ZendeskSDK module to enable flexibility as more capabilities are made available alongside messaging. See Initialize the SDK for more details.
Initialization snippet to accept a factory implementation of messaging.
Initialization errors are returned as an Error object instead of ZendeskError object.

ZenedeskSDKMessaging module public APIs for initialisation are now removed, use the new ZendeskSDK module public APIs instead. This is a breaking change from SDK initialization of previous versions.

The ability for the end user to send images and file messages. See File Validation for all the supported file types.
Animation for a Form being sent.
Composer text is persisted through the app's lifecycle.
Previously sent Flow Builder messages are now translated if device locale changes.

HTTP response caching for REST clients.
Additional details were added to initialization flow errors to more easily diagnose issues.

Quick replies not sending metadata to enable CSAT rating and fix reopening ticket issue.
Automatic translations not working.
Flickering of messages when re-opening the conversation.
Default avatar showing while avatar is still being loaded.
Vertical spacing between messages.
SDK default color.
Text message width relative to margins instead of a fixed width.
Send button and background screen slightly visible for a brief time on iOS 11.
Ordering quick replies in place as received.
Failed messages disappearing after reconnection.
Title not centered on iOS 10.
Carousel time since receipt label not appearing consistently in the correct location.
Conversation blank screen in an edge case.
(Forms) Multiple taps on send not updating the screen with the sent form.
(Forms) Time since receipt label consistently appearing in the correct location.

The initial public version of the Zendesk SDK for iOS.

The ability for the end-user to start a messaging conversation with your business.
Direct integration with Zendesk's Flow Builder for building automated conversations.
The ability for the end-user to receive text, image, quick reply and carousel messages.
The ability for the end-user to send text messages to your business.
The ability for your business to send a form to the end-user and have the completed form returned.
The ability to customize the SDK's user interface colors from Zendesk’s Admin Center.
Support for 33 languages, including right-to-left languages. For the full list, see Language codes for Zendesk supported languages.
Support for Dark theme.
Support for landscape mode.
Support for WCAG 2.1 accessibility.