Release Notes

All notable releases for the Zendesk SDK for iOS will be documented in this file.

The format is based on Keep a Changelog, and this project adheres to Semantic Versioning.

[1.1.0] - 2021-08-24


  • HTTP response caching for REST clients.
  • Additional details were added to initialization flow errors to more easily diagnose issues.

[1.0.2] - 2021-08-10


  • FR-CA locale as a new language.


  • Quick replies not sending metadata to enable CSAT rating and fix reopening ticket issue.
  • Automatic translations not working.
  • Flickering of messages when re-opening the conversation.
  • Default avatar showing while avatar is still being loaded.
  • Vertical spacing between messages.
  • SDK default color.
  • Text message width relative to margins instead of a fixed width.
  • Send button and background screen slightly visible for a brief time on iOS 11.
  • Ordering quick replies in place as received.
  • Failed messages disappearing after reconnection.
  • Title not centered on iOS 10.
  • Carousel time since receipt label not appearing consistently in the correct location.
  • Conversation blank screen in an edge case.
  • (Forms) Multiple taps on send not updating the screen with the sent form.
  • (Forms) Time since receipt label consistently appearing in the correct location.

[1.0.1] - 2021-02-01

The initial public version of the Zendesk SDK for iOS.


  • The ability for the end-user to start a messaging conversation with your business.
  • Direct integration with Zendesk's Flow Builder for building automated conversations.
  • The ability for the end-user to receive text, image, quick reply and carousel messages.
  • The ability for the end-user to send text messages to your business.
  • The ability for your business to send a form to the end-user and have the completed form returned.
  • The ability to customize the SDK's user interface colors from Zendesk‚Äôs Admin Center.
  • Support for 33 languages, including right-to-left languages. For the full list, see Language codes for Zendesk supported languages.
  • Support for Dark theme.
  • Support for landscape mode.
  • Support for WCAG 2.1 accessibility.