Dependencies

Required Dependencies

Display Name	Package Name	Minimum Supported Version
Image Conversion	com.unity.modules.imageconversion	1.0.0
UnityWebRequest	com.unity.modules.unitywebrequest	1.0.0
UnityWebRequestTexture	com.unity.modules.unitywebrequesttexture	1.0.0
2D Sprite	com.unity.2d.sprite	1.0.0
Newtonsoft.Json	com.unity.nuget.newtonsoft-json	3.2.1
TextMeshPro	com.unity.textmeshpro	3.0.6
Unity UI	com.unity.modules.ui	1.0.0

Platform Specific Dependencies

Android

Display Name	Package Name	Minimum Supported Version
Android JNI	com.unity.modules.androidjni	1.0.0

iOS

No additional packages required.

Packages embedded in the SDK

Package Name	Version
HTMLAgilityPack	1.11.39

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Apple's Privacy Manifest

Starting May 1, 2024, Apple requires the inclusion of a mandatory Privacy Manifest file to enhance user privacy and data transparency.

Compatibility Notes

• Zendesk SDK for Unity 2.1.1 and later: The Privacy Manifest file is included on Zendesk/Runtime/Plugins/Zendesk.xcprivacy.

  • For Unity versions prior to 2021 LTS: If your xcprivacy file does not already contain an entry for a specific Type (key) that is present in our provided privacy file, please copy the corresponding Type and its associated Reason (value) into your xcprivacy file.

• Zendesk SDK for Unity versions before 2.1.1: You must manually create a Privacy Manifest file following the instructions from Apple's documentation.

If you are using an older version of the SDK, we recommend you to update to version 2.1.1 or higher. If that is not possible, the contents of the Privacy Manifest is shown here.

Zendesk.xcprivacy

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
  <key>NSPrivacyAccessedAPITypes</key>
  <array>
    <dict>
    <key>NSPrivacyAccessedAPIType</key>
    <string>NSPrivacyAccessedAPICategoryFileTimestamp</string>
    <key>NSPrivacyAccessedAPITypeReasons</key>
    <array>
      <string>0A2A.1</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyAccessedAPIType</key>
    <string>NSPrivacyAccessedAPICategoryFileTimestamp</string>
    <key>NSPrivacyAccessedAPITypeReasons</key>
    <array>
      <string>C617.1</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyAccessedAPIType</key>
    <string>NSPrivacyAccessedAPICategoryUserDefaults</string>
    <key>NSPrivacyAccessedAPITypeReasons</key>
    <array>
      <string>CA92.1</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyAccessedAPIType</key>
    <string>NSPrivacyAccessedAPICategorySystemBootTime</string>
    <key>NSPrivacyAccessedAPITypeReasons</key>
    <array>
      <string>35F9.1</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyAccessedAPIType</key>
    <string>NSPrivacyAccessedAPICategoryDiskSpace</string>
    <key>NSPrivacyAccessedAPITypeReasons</key>
    <array>
      <string>E174.1</string>
    </array>
    </dict>
  </array>
  <key>NSPrivacyCollectedDataTypes</key>
  <array>
    <dict>
    <key>NSPrivacyCollectedDataType</key>
    <string>NSPrivacyCollectedDataTypeUserID</string>
    <key>NSPrivacyCollectedDataTypeLinked</key>
    <true />
    <key>NSPrivacyCollectedDataTypeTracking</key>
    <false />
    <key>NSPrivacyCollectedDataTypePurposes</key>
    <array>
      <string>NSPrivacyCollectedDataTypePurposeAppFunctionality</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyCollectedDataType</key>
    <string>NSPrivacyCollectedDataTypeDeviceID</string>
    <key>NSPrivacyCollectedDataTypeLinked</key>
    <true />
    <key>NSPrivacyCollectedDataTypeTracking</key>
    <true />
    <key>NSPrivacyCollectedDataTypePurposes</key>
    <array>
      <string>NSPrivacyCollectedDataTypePurposeAppFunctionality</string>
    </array>
    </dict>
    <dict>
    <key>NSPrivacyCollectedDataType</key>
    <string>NSPrivacyCollectedDataTypeOtherDiagnosticData</string>
    <key>NSPrivacyCollectedDataTypeLinked</key>
    <true />
    <key>NSPrivacyCollectedDataTypeTracking</key>
    <false />
    <key>NSPrivacyCollectedDataTypePurposes</key>
    <array>
      <string>NSPrivacyCollectedDataTypePurposeAnalytics</string>
    </array>
    </dict>
  </array>
  </dict>
</plist>