Getting Started

Zendesk messaging allows you to deliver rich, modern, and automated conversational experiences on your websites and mobile apps.

Zendesk messaging for websites is supported by the Web Widget. To learn more, see Working with messaging in the Web Widget in the Zendesk help center.

The Web Widget API is a client-side JavaScript API for configuring the messaging Web Widget's settings and how it is displayed. This enables you to customize the Web Widget to your requirements on specific website pages.