Apps Documentation

Want to integrate Zendesk Support with your product, customer database, or have a cool feature idea? Zendesk Apps allow you to add further functionality to your Zendesk Support account, backed by a flexible framework

Build amazing apps

Developing your own Zendesk app is simple. We built the framework to let you use intuitive Javascript APIs to build powerful pieces of functionality inside Zendesk Support. Display or update external data, hide or show a field on a user, or even build a custom workflow on tickets.

Build amazing apps
Build new channels

Build new channels

We built a separate framework that allows you to create new channels for Zendesk Support so that you can interact with your customers via their preferred channels. Integrations built with Zendesk Support let businesses manage and respond to all interactions in one place.

The power of public or private apps

Build your own private app specific only to your account that fits your own custom needs, or feature your public app on the Zendesk Apps Marketplace with over 250 other apps and integrations such as JIRA, TeamViewer, Harvest, Google Hangouts+, or Salesforce.

The power of public or private apps