An error occured during the release of Chat SDK v2.1.0 that resulted in upload of an empty artifact. We reversed the release by removing the affected artifact.
Disabling or changing the default queue message requires overriding the
zch_queue_position string resource with your own custom queue message. See Localizing the UI for more information.
Agent avatars that come from the Chat backend don't appear in the conversation thread, for API levels 16-19.
The Offline Form will only use known information when using JWT authentication. VisitorInfo will not be used to prefill the information of the Offline Form.
Chat triggers that send a greeting to the visitor can interfere with the SDK setting a department. You can add a 'Still on site' condition to the trigger with a value of '1' to avoid this. This is the number of seconds to wait.